Description

Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.

We are seeking a Senior Program Manager to effectively manage the creation and enhancement of our supply chain and transportation networks. In this role, you will scope large projects, track project timelines, and develop mechanisms for communicating status, risk, and business challenges. The ideal candidate must be adept at cross-team coordination, project management, and data analysis, with a proven history of delivering results.

Key job responsibilities

• Supply chain, transportation, or logistic network management solution experience

• Manage and oversee various cross-functional programs, ensuring successful delivery.

• Develop and refine program strategies, effectively leading and motivating teams.

• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.

• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.

• Foster collaboration with internal and external partners to optimize resource allocation and project success.

• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.

• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.

• Identify and mitigate risks, preventing them from escalating into major issues.

• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.

• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.

• Manage and communicate project budgets effectively.

A day in the life

Each day with the Inbound NVF Orchestration team is Day 1! The Senior Program Manager will delve into Amazon's inbound network, identifying opportunities to improve metrics such as inbound speed (Mean Days Processing Delay), variable cost per unit (VCPU), capacity and resource utilization, inventory placement, First Pass Yield, and other critical metrics. You will determine where bottlenecks exist and identify new and creative solutions to avoid or mitigate defects within the Inbound Supply Chain. You will integrate these solutions with our operations and integration teams to improve overall performance, increase fluidity of the inbound network, and reduce costs.

About the team

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock

We are open to hiring candidates to work out of one of the following locations:

Tempe, AZ, USA

Basic Qualifications

• Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field

• 5+ years of program or project management experience

• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• Experience working cross functionally with non-tech teams

• 5+ years of defining and implementing process improvement initiatives using data and metrics experience

Preferred Qualifications

• Master's degree

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

• Experience building processes, project management, and schedules

• Experience of Six Sigma/Lean analytical techniques

• If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.