Randstad Auto Collections Representative in Tempe, Arizona

Auto Collections Representative

job details:

  • location:Tempe, AZ

  • salary:$16 - $17 per hour

  • date posted:Saturday, November 10, 2018

  • experience:Experienced

  • job type:Temp to Perm

  • industry:Finance and Insurance

  • reference:S_704026

  • questions:Madelaine.cerda@randstadusa.com602-274-0224

job description

Auto Collections Representative

Want to be a part of a growing company in the subprime automotive industry? Our client in Tempe is seeking the most talented and innovative Collections Customer Service Representative to join their team. Be part of a growing, dynamic and innovative company with a passion for 1st call resolution.

The schedule is a combination of open hours 8am-11:30pm. Shift days can vary Monday-Friday, with an occasional Saturday (Will be considered OT)

Mandatory OT can be expected during peak season.

Responsibilities:

-Effectively handle and answer general customer inquiries as needed by phone or mail in an accurate and timely manner

-Use investigative and active listening skills to assess each callers situation, answer questions and apply appropriate solutions to resolve the issue

-Sort and distribute incoming and outgoing mail

-Scan and file documents into imaging system

-Verify credit bureau disputes

Working hours: 8:00 AM - 11:30 PM

Skills:

-1-2 years relevant collections experience. Relevant experience can include title work, insurance, and/ or bankruptcy experience.

-Proficient in MS Office Word/Excel

-Detail oriented and the ability to multi task

Education:

Associate

Experience:

Experienced

Qualifications:

-High School Diploma or equivalent required.

-Spanish reading / writing / speaking skills are preferred- but not required

-Good job stability

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.