... processes and procedures; providing direction and guidance to associates on member service approaches and ... . Provides and ensures member service by acknowledging the member and identifying member needs; assisting ...

... processes and procedures; providing direction and guidance to associates on member service approaches and ... . Provides and ensures member service by acknowledging the member and identifying member needs; assisting ...

... associates on member service approaches and techniques to ensure member complaints and issues are resolved ... service by acknowledging the member and identifying member needs; assisting members with purchasing ...