Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Community Sales Consultant - Hire Ahead, supporting the Tampa, Florida market!

This is an incentive based position, which may include bonuses, incentive, or commission plans. Ask about our Presidents Club!

We are actively seeking a talented sales professional to support our Tampa, Florida territory and surrounding communities. This Hire Ahead position will prepare you to assume the Sales Manager position at one of our senior living communities.

Hungry for a sales role where your work will make a meaningful difference? Join our team! At Brookdale, you will find opportunities that recognize your success and help advance your career.

Our most successful sales managers can earn membership and bonus opportunities in our high-performance clubs: President’s Club, Chairman’s Club, and Chairman’s Club Elite.

About the Sales Manager Position As a Sales Manager at Brookdale, you will be a:

Guide for families and older adults— You’ll be the boots on the ground both inside and outside our community, helping older adults navigate the sales journey from interest to move-in.Team player— You’ll work with local professionals and volunteers to generate professional referral leads from medical, financial, and legal professionals; religious leaders; and other local businesses and organizations.Partner— You’ll partner with leadership to develop and execute sales and marketing plans to meet or exceed community revenue and occupancy goals.

Brookdale supports our Sales associates through:

• 3-week on-boarding & orientation program featuring in-depth instruction in Brookdale’s unique approach to sales, the systems to help you be successful, one-on-one coaching with your District Director, ongoing monthly continuing education for knowledge growth, and customized tools designed to help you best market your community for your unique geographic area.

• Opportunity to apply for tuition reimbursement to support your professional sales and leadership skills development

• Network of almost 675 communities in 41 states

This is a great opportunity for a strong sales leader looking to take the next step in their professional career or for an experienced Sales Manager looking to join a reputable mission and purpose-driven organization where you can make a contribution.

Qualifications & SkillsWe’d love to talk if you have the following:

• Bachelor’s Degree in Marketing, Business, or related field preferred or equivalent combination of experience and education required

• Valid driver’s license

• Minimum of 2 years relevant and recent sales experience. Senior Living experience preferred

• Strong working knowledge of technology, proficiency in Microsoft office suite, and electronic documentation

  Top Perks & Benefits At Brookdale, we value you and your wellbeing. We want you to feel good in all aspects of life.

• Medical, dental and vision plans

• 401(k) plan with company contribution

• Paid time off

• This is an incentive-based position, to include a base salary, plus commission and other opportunities for rewards.

• Perks at work

Visithttps://careers.brookdale.com/en/benefits.htmlto learn more about Brookdale and to see our full list of benefits and available job opportunities.

Enriching lives...Together.

At Brookdale, relationships and integrity are the heart of our culture. Do you want to be a part of a welcoming and inclusive community where residents and associates thrive? Our cornerstones of passion, courage, partnership and trust drive everything we do and come to life every day. If this speaks to you, come join our award winning team

How to ApplyApply online here or on our Career site,https://careers.brookdale.com/en.html

Veterans, transitioning active duty military personnel and military spouses are encouraged to apply.

Brookdale is an equal opportunity employer and a drug-free workplace.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

Participate in on-the-job training experiences for the Sales Manager role, learn new skills about senior living, and be able to demonstrate increasing proficiency and expertise with sales and marketing responsibilities within the Brookdale organization. The Brookdale Bench Program will prepare you to assume the Sales Manager role at one of our communities.

• Maintains and/or improves upon the occupancy level of the community in accordance with the marketing and business plans. Utilizes established sales processes, systems, and forms for sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals.

• Manages the sales process by assisting prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about the community’s services and programs. Responds promptly to every telephone call,email, and Internet or in-person inquiry. Completes weekly follow-up calls, letters, and tours as defined by the community marketing plan.

• Coordinates and completes all activities needed for a sale and converts deposits to move-ins, including, but not limited to, visiting the prospect’s home, health care providers, or other locations to conduct initial assessments or sales presentations and ensuring that the required forms are completed by the prospect, his/her physician and family prior to the move in.

• Keeps management and other key associates abreast of the status of all prospective move-ins. Tracks and records pre-residency steps to facilitate communication.

• Coordinates with the business development coordinator/director on a weekly basis regarding business development efforts to meet or exceed the established goals for professional leads asset by the community marketing plan. Contacts local sources including legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners, skilled nursing facilities, retirement communities, clergy, medical insurance providers, and other local community contacts that are not part of the business development coordinator/director referral contacts. Manages the business development activities noted above in the absence of business development associates.

• Develops and maintains relationships with and generates leads through residents, family, and professional referral sources on a weekly basis. Provides information and conducts presentations about community services and programs, market advantages, availability,and other relevant information to meet the needs of prospective referral sources and community groups.

• Effectively manages community inventory and looks for opportunities for increasing revenue and creating other revenue streams.

• Represents the community and increases awareness through participation in outside events,professional groups, and community involvement in the local market. Uses relevant community knowledge and research to plan, coordinate, and implement monthly prospect and/or referral source activities and events as specified by management and the community marketing plan. Follows up and executes sales process with all leads from events.

• Assists management with resident retention through new resident welcome events, resident referral programs, outside community visits to current hospitalized residents, and other programs as outlined in the marketing plan or by the Regional Sales & Marketing Manager.

• Partners with management to develop and execute marketing plans and achieve community occupancy goals. Researches and provides recommendations for content and delivery of brochures, flyers, press releases and other forms of media that promote community services.

• Monitors conversion ratios regarding sales performance and business development calls to direct referral sources and collects and analyzes data to prepare weekly and monthly reports. Provides frequent sales performance issue information to management.

• Maintains working knowledge of lead management systems and uses them to maximize sales effectiveness. Inputs all sales and marketing activities in a timely manner and according to systems standards.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceBachelor’s Degree in Marketing, Business, or related field from an accredited college or university is preferred, or equivalent combination of experience and education is required. A minimum of two to five years sales experience, preferably in the retirement industry or medical or pharmaceutical sales, with a proven track record of generating and closing a high percentage of qualified leads is required.

Certifications, Licenses, and Other Special RequirementsFrequent car travel requires the incumbent to possess and maintain a valid driver's license.

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Knowledge of sales and marketing to include principles and methods for showing, promoting and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Knowledge of Medicare and Medicaid regulations to include applicable processes for the product line(s) being sold. Knowledge of state regulations impacting or directing the delivery of services. Ability to operate smartphones, personal computers and related software. Ability to effectively manage time, tasks and projects in a dynamic environment is required. Ability to build trust and act honestly in relationships with others. Ability to assess and understand customers’ expectations, needs and circumstances. Ability to work effectively with diverse personalities and to treat people with dignity, respect, fairness and maturity. Ability to effectively listen and communicate verbally and in writing is essential.

Physical Demands and Working Conditions

• Standing

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Stoop, kneel, crouch, crawl

• Talk or hear

• Ability to lift: up to 25 pounds

• Vision

• Requires interaction with co-workers, residents or vendors

• Occasional weekend, evening or night work if needed to ensure shift coverage

• Possible exposure to communicable diseases and infections

• Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$25.30 - $31.63 / hour

Job LocationsUS-FL-Tarpon Springs | US-FL-New Port Richey

CategorySales & Marketing

Sub-CategoryField Sales

Position Type (Portal Searching)Regular Full-Time

Shift1st Shift

ID2024-253778

Location : NameTarpon Springs

Location : LocationUS-FL-Tarpon Springs

Work LocationOn-Site