Job Description

The Data Analyst will be responsible for the design/ development of reports for the organization's Call Center. They will develop and maintain the report type, test and validate reports, write complex queries, and present data. This individual must be technical, but also has the ability to speak to non technical folks within the organization.

Up to $95k

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

MUST BE LOCATED IN:

Alabama, Colorado, Florida, Georgia, Indiana, Kansas, Maryland, Michigan, Mississippi, North Carolina, South Carolina, Tennessee, Texas, Virginia

• 3 years of experience with report development in a Microsoft Environment, specifically in a Contact Center / Call Center

• Strong experience with PowerBI, SQL, Excel

• Experience writing complex queries and stored procedures

• Ability to present data to VP & C level Executives - BPO Experience

• Bachelor's Degree null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.