Sr Specialist Employee and Labor Relations - 2406201481W

Description

Johnson & Johnson is currently recruiting for a based in Senior Specialist, Employee and Labor Relations, based in Tampa, Florida. The position is eligible to participate in J&J Flex, working days both in the office and remote each week.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

The Senior Specialist, Employee and Labor Relations is responsible for managing Employee Relations and

Labor Relations cases for designated workforce group(s) and may assist ER/LR Managers in specific

Employee Relations and Labor Relations activities. Management of Employee Relations and Labor

Relations includes but is not limited to assistance with complex employment policy interpretation,

workforce grievances, advice of management on discipline, coaching and training managers and

employees and driving adherence to standards. They are responsible for using standard tools, processes

and guidelines to research/investigate concerns, to identify policy violations and evaluate findings to

ensure appropriate actions are consistently administered. They will also support the collective bargaining administration and negotiations in the unionized sites and will manage non-complex grievance and discipline cases in unionized environments. They operate as a steward for the company, escalating matters of concern as necessary to ensure that the interest of the company is protected.

The Senior Specialist, Employee Relations manages assigned cases to ensure appropriate resolution of

service requests within defined time periods, levels of accuracy and quality standards and customer satisfaction levels. They treat the workforce with dignity and respect, maintaining high levels of confidentiality, trust and integrity in the handling of sensitive matters. They adhere to established

standards and guideline.

Other responsibilities include:

• Respond to Employee Relations and Labor Relations requests from customers and execute on the key tasks and activities in accordance with defined procedures and guidelines.

• Develop and manage investigation plans.

• Identify relevant policies, agreements and practices to determining whether violation of policies or practices occurred

• Assist with the development of performance improvement plans and corrective action steps; review to determine if suitable, reasonable, measurable and actionable

• Deliver ER/LR training

• Support acquisitions and divestitures initiatives

• Attend and manage unemployment case hearings at the appropriate government agency

• Manage and support job eliminations (where there are less than 5 impacted roles)

• Handle requests from client legal team for gathering information for responding to legal claims, attorney letters, agency charges, lawsuits etc. related to ER cases.

• Provide insights and intelligence with respect to trends and opportunities

• Deliver workplace climate assessments

• Communicate and interact effectively with customers and team members; develop credibility and trust relationships with customers, supervisors, and team members

• Investigate issue areas and determine methods of mitigation in order to resolve problems within acceptable time frames, routing or escalating inquiries as appropriate in order to achieve effective and timely resolution

• Comply with documentation and retention guidelines

• Support ER/LR projects, such as reduction in force (RIF) or reorganizations

• Identify areas for improvement on daily operational processes and implement these initiatives by highlighting and discussing key changes/improvement programs with the Employee Relations leader.

• As necessary, provide support to organized labor facilities, including CBA administration, handling of grievances, negotiation preparation, etc.

• Prepare written reports and communications applicable to assigned work.

Qualifications

• Bachelor’s degree is required

• Minimum 6 years’ experience in HR experience with a concentration of 2 years’ experience in Employee or Labor Relations, experience researching, investigating, and addressing employee misconduct and below job performance standards; providing guidance to management

• Knowledge of U.S., Puerto Rico or Canadian employment law

• Proven ability to manage a high volume of cases concurrently

• Demonstrates customer orientation and excellent customer service skills

• Strong organization skills, attention to detail and follow through to resolve any outstanding issues

• Strong written and verbal communication skills; manages internal communications and external/client communications with detailed support and assistance

• Demonstrated understanding how work and local activities integrate with other HR functional work and in alignment with HR standards.

• Discretion, professionalism, confidentiality and judgment

• Excellent telephone manner with clear, concise and professional communication skills

• Ability to accurately collect information in order to understand and assess the clients’ needs and situation

• Will be trusted to secure and maintain confidential information

• Bilingual in Spanish and English is preferred.

For candidates based in the United States, the anticipated base pay range for this position is $90,000- $144,900. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis. Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. For additional general information on company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com .

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Primary Location NA-US-Florida-Tampa

Organization Johnson & Johnson Services Inc. (6090)

Job Function Employee & Labor Relations

Req ID: 2406201481W