This is a role within the TTS Operations team based in the Tampa CSC. The successful candidate will be required to manage Client Service Requests in a busy and dynamic environment and to ensure all day-to-day functions are carried out in a timely and efficient manner.

The primary focus of the job is to support Trade Receivables team which is a pillar of Trade and Working Capital Solutions (TWCS), part of Treasury and Trade Services (TTS). Candidate is expected to provide a high-quality service to our internal and external customers by ensuring that our training levels, knowledge and understanding of the product offering is to a uniformly high standard and ensure that any errors are noted and corrective action taken.

Responsibilities:

• Coordinate with Insurance Broker on quotes and policy issuances globally

• Perform final review of Policy with broker, sales and CIRM to provide final Binding confirmation.

• Monitor Insurance Limits across 15 Insurers

• Track Premium Payment for insurance policies.

• Coordinate KYC of every new Insurer.

• Coordinate Due Diligence – 3rd party Risk management, scope definition and inventory of reports.

• Support on performing RWA Management for entire Receivables business.

• Support and coordinate monthly sale of AR assets with distribution team.

• Prepare scorecard and monitor of OKRs for RF business.

• Perform deal sampling diligence monthly (quality assurance)

• Support monthly meetings with Risk organization for review and challenge of RWA numbers.

• Identify and implement process improvement. Provide technical guidance and growth. Maintain business relationships. Identify and implement service enhancements.

• Communicating on a timely basis the performance trends, standards and objectives, skill depth and process improvement initiatives for each unit.

• .

Qualifications:

• Minimum 5 years’ experience in a Service or Operations Role

• Trade experience highly desirable

• Ability to quickly understand and resolve complex issues.

• Possess highly effective written and oral communication skills, excellent organizational and project management skills.

• Strong investigative and analytical skills

• Proven Track record

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Operations - Transaction Services

Job Family:

Cash Management

Time Type:

Full time

Primary Location:

Tampa Florida United States

Primary Location Full Time Salary Range:

$70,720.00 - $106,080.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

Jul 17, 2024

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.