It’s time you found a career with an employer that values the vital contribution you make to their business. At Global Widget, we believe that if we take care of our people, they’ll take care of our business. As a leading manufacturer of health and wellness supplements and Hemp-derived products, Global Widget has one goal: promoting healthier lifestyles by delivering natural solutions to a global community.

How can you help us achieve this goal? Through collaborating with a close-knit group of professionals, ranging from engineers and accountants to marketing creatives and scientists.

When you join our team, you become a part of the health and wellness journeys of the millions of people who enjoy our products. Your unique skills make you unlike anyone else, and you deserve a work environment unlike any other in the Tampa Bay area.

Job Summary/Objective

As our AR and Collections Specialist, you will be responsible for managing all aspects of business to business collections for the company while fostering a positive internal and external customer experience. You will need to be able to solve problems and look for additional methods for continuous improvement. This is a great opportunity for a proactive, self-starter that is inquisitive, takes ownership, and wants to grow professionally in a fast-paced environment.

Essential Functions

• Responsible for A/R collections, and production of A/R aging reports and other related ad hoc reporting

• Review status of delinquent accounts, initiates and manages ongoing collection activity.

• Process customer requests for correspondence including copies of statements, invoices and credit memos.

• Work closely with sales, operations, and finance to track and report accurate customer activities

• Provide supporting information used in the calculation of sales personnel monthly commissions.

• Work closely with invoicing specialist to ensure accurate and timely invoicing to customers.

• Review new customer contracts and renewal agreements and facilitate invoicing accordingly.

• Collect, promptly deposit, and apply all received payments to customer accounts accurately within the accounting system.

• Seeks out and communicates opportunities to continuously improve, standardize and streamline the company's A/R administrative and collections processes.

• Work closely with other departments and external customers to resolve billing related issues, including balance disputes and delinquencies, while exceeding client service expectations.

• Maintain accurate and organized customer files and A/R records, keep track of name changes, address changes and mailing attention for all accounts. Properly document customer correspondence.

• Provide reporting for management as required.

• Project work as required and assigned.

  Education and Experience

• Associates Degree in Accounting/Finance preferred

• 3 - 5 years of collections experience (preferably in B2B, and/or manufacturing industry)

• Strong technical and general accounting knowledge and experience

• Proficient in Microsoft Office: Word, Excel, Outlook, and PowerPoint

• Experience using Quick Books for Manufacturing

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

• Strong communication (written and verbal), and interpersonal skills

• Ability to work well under pressure; excellent time management skills

Qualifications