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Centene Corporation Senior Quality Outreach Coordinator in Tallahassee, Florida

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Performs duties to related activities and campaigns to close open care gaps for high-risk members and improve healthcare outcomes.

    • Acts as SME for Outreach Coordinators and assists with the day-to-day training and mentoring. Provides back up support for Supervisor and performs UAT as needed. Performs duties to related activities and campaigns to close open care gaps for high-risk members and improve healthcare outcomes.
    • Conducts specialized and focused outreach and assessments for older members to close Care gaps Older Adults (COA) gaps
    • Provides support with other high-risk and aging members and/or providers to improve healthcare outcomes and close care gaps such as increased preventive care compliance
    • Conducts seasonal call campaigns, in coordination with local market efforts
    • Enters data assessments and authorizations into the system and maintain database as directed. Maintain integrity of Personal Health Information

This is a remote position available for applicants nationwide. Candidates will need to work within the Eastern Standard Time (EST) or Central Standard Time (CST) time zone.

Education/Experience: High school diploma or equivalent. Bachelor's degree preferred. 3+ years of managed care, medical office or facility experience. Knowledge of medical terminology, health care terms and conditions. Knowledge of medical terminology.

Pay Range: $22.36 - $38.07 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

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