OFFICE AUTOMATION SPECIALIST II - 73000832

Date: Jun 17, 2024

Location:

TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32317

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .

Requisition No: 831378

Agency: Department of Revenue

Working Title: OFFICE AUTOMATION SPECIALIST II - 73000832

Pay Plan: Career Service

Position Number: 73000832

Salary: $32,760.00 - $35,430.00 / annually

Posting Closing Date: 06/30/2024

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

Florida Department of Revenue

Information Services Program

Office Automation Specialist II

Tallahassee

If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals, businesses and families across the state, the Florida Department of Revenue invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website (https://floridarevenue.com/sites/careers/SitePages/Home.aspx) .

JOB SUMMARY:

This position is responsible for monitoring and maintaining production schedules and jobs using an automated job scheduler (OpCon). Incumbent will perform operational tasks to set up new production jobs, conduct quality assurance on production print job output, and maintain form libraries of all forms in production for Production Control as well as maintain a record of daily production jobs for monthly reporting. Incumbent will troubleshoot using resources to determine cause of failed production jobs and communicate with customers and peers to communicate issues and resolve the failure. Duties also include prioritizing work by managing Incident tasks and Service Requests in Cherwell. Staff are required to provide excellent and prompt customer service to internal and external customers, develop and/or maintain operating procedures for processing production batch jobs, and coordinate and participate in assigned special projects for scheduled blackouts, annual mailing, and disaster recovery.

This position will provide on-call and after hours support when needed and is designated as "mission essential" pursuant to the Department of Revenue's Continuity of Operations Plan.

MINIMUM REQUIREMENTS:

• Three years Data Processing experience.

• Two years of customer service experience.

  PREFERENCES:

• Mission essential experience in a disaster recovery environment.

• On call support experience.

• Experience working alternate hours.

  SPECIAL NOTES:

• This position is not eligible for telework.

• This position is located at Huntley Park (5040 W. Tharpe St., Ste. 200 Tallahassee, FL).

• The anticipated starting Salary is $35,430.00.

  SALARY: $32,760.00 - $35,430.00.

  BENEFITS:

  Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

  ADDITIONAL INFORMATION YOU NEED TO KNOW

  CONTACT INFORMATION: Regenia Walker, (850) 717-7346,Regenia.Walker@floridarevenue.com.

  SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or e xperiences you stated on your candidate profile and/or resume.

  SKILLS VERIFICATION OR ONLINE SKILLS VERIFICATION: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

  CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

  CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

  REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov .

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.

Nearest Major Market:Tallahassee