CMMS Business Systems Analyst- US Remote East Coast or Central Time Zones preferred

Job ID

185553

Posted

19-Sep-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Data & Analytics

Location(s)

Remote - US - Remote - US - United States of America

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

About the role

As a member of the Account Team, the CMMS (Computerized Maintenance Management System) Business Systems Analyst will be responsible for the CMMS technology, data integrity, and the applications support, evaluation, and training. Perform analysis of the software applications to ensure consistency, data integrity, and optimum performance within the environment. This includes 4 CMMS platforms of which 3 are Client run systems: Service Insight, Maximo, SAP & Tango.

This is a fully remote role with less than 10% travel. This person will support multiple international time zones in the Americas and Japan.

What You’ll Do:

Responsible for CMMS technology, data integrity, and the applications support, evaluation, and training.

Responsible for CMMS training requirements for customer service representatives, technicians and management.

Account Lead for all CMMS related items

Account liaison to the Client’s IT Lead and/or CMMS point of contact to resolve issues

Working in conjunction with Site Leads, responsible for the upkeep of CMMS data. Expectations include, but not limited to:

Building set ups

Assets – add new, update, and take out of service

Users – add new and remove as necessary

Preventative Maintenance support– Set up new, update existing, etc

Dispatch Matrix – maintain current with vendors and technician/engineers/ facility managers as necessary

Vendors – active vendors are updated and removed as necessary

User documentation/information – update warranty info, procedures, drawings, technical manuals, tech notes, etc.

Provide recommendations for work order reports (both internally & externally) on work order metrics (in addition to existing Metrics)

Devise and change procedures to solve complex problems. This includes an evaluation of business and user needs, documentation of requirements, and translation into accurate system specifications

Lead by example and model behaviors that are consistent with CBRE RISE values.

Audit CMMS for consistent and accurate use by all participants. Develop and run reports for both internal and external customer metrics

Communicates information related to CMME changes, improvements, upgrades, standard methodologies, etc., across the account

What you’ll need

• Bachelor's Degree preferred with 3 - 5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

• Understanding of existing procedures and standards to solve slightly complex problems.

• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents. Ability to prioritize with high flexibility and rapid response time.

• Outstanding organizational, attention to detail and follow-through skills.

• Proficient in work order management software and Microsoft Office applications; examples include Word, Excel, Outlook, etc

• Demonstrated problem solving ability.

• Strong written and verbal communication skills with problem-solving ability.

• This position will report into the Account Management Team

Why CBRE?

CBRE offers excellent benefits including Medical, Dental, Vision & Matching 401k Program!

Disclaimers

California, New York, Colorado & Washington State Residents: CBRE carefully considers multiple factors for compensation, including a candidate’s education, training and experience. The compensation range is about $90,000 to $100,000 annual base salary plus 5% target bonus. The compensation offered to a successful candidate will depend on the candidate’s skills, qualifications and experience.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

California, New York, Colorado & Washington State Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training and experience. The compensation range is about $90,000 to $100,000 annual base salary plus 5% target bonus. The compensation offered to a successful candidate will depend on the candidate’s skills, qualifications and experience.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)