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Microsoft Corporation Sr. Reliability Engineering Manager in Taipei, Taiwan

Microsoft Silicon, Cloud Hardware Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high energy people to help achieve that mission.

As Microsoft's cloud business continues to grow the ability to deploy new offerings and HW infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. To achieve this goal, the Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. We are looking for seasoned engineers with a strong passion for customer focused solutions, insight and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure.

We are looking for an experienced Sr. Hardware Reliability Manager who will be working with a very talented and energetic reliability team and responsible to drive reliable hardware design, system integration of DC hardware, ensuring that all electrical, mechanical, and environmental design conform to the reliability specifications, and can reliably operate and function in Azure data center and its environment. The candidate will interact with Engineering, Quality, EH&S, Supply Chain, Sourcing, Datacenter Operations, and other external stakeholders, and ODM partners.

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Responsibilities

  • Responsible for Design for Reliability & Availability execution by managing a team of Reliability Engineers and supporting hardware design teams throughout the product life cycle.

  • Responsible for supporting Reliability tool kits, Design for Reliability & Availability principles, DFMEA, accelerated life testing, physics of failure, FA & RCA assessment.

  • Responsible for qualification test plans and execution for new product introduction and second sources. Ensure Cloud Hardware is developed and delivered to Microsoft’s datacenters to meet specified use-conditions and reliability performance for applicable stresses.

  • Coordinate and facilitate Reliability execution in conjunction with program management and engineering teams, as well as with Supply Chain and suppliers.

  • Responsible to create or revise reliability engineering guidelines to improve product field performance through design enhancements.

  • Responsible for coordinating use principles of performance evaluation and prediction to improve the reliability and maintainability of Cloud Infrastructure equipment, including compute and storage systems, power equipment, and network equipment.

  • Responsible for performing PCB stack up design reviews, and provide design analysis for reliability, manufacturability, and quality, and define technology envelop.

  • Responsible for developing models that represent the expected environment and operational conditions.

  • Responsible for selecting, analyzing, and interpreting results of various test methods used during product development.

  • Collaborate with other development functional teams and internal stakeholders regarding the application of Design for Reliability principles to ensure products meet customer expectations.

Qualifications

Required Qualifications

  • BS degree in Mechanical, Electrical, Industrial or Manufacturing Engineering

  • 5+ years of technical engineering experience

  • 5+ years of experience managing a hardware engineering team, with hardware reliability and operational experience

  • Strong people management, program management, time management, prioritization, and organizational skills

  • Experience and understanding of troubleshooting processes, and diagnostic methods through system development and deployment.

  • Good communications skills for describing technical and risk findings

Preferred Qualifications:

  • MS degree in Mechanical, Electrical, Industrial or Manufacturing Engineering

  • Experience with cloud hardware, servers, networking equipment, liquid cooling infrastructure and IT racks

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

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