Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

Being a Sales Development Representative (SDR) in the Software business with IBM means a career where you're leading prospective clients towards IBM Cloud Paks and Red Hat OpenShift products. In many cases, it will mean you're their first point of contact - directly impacting their adoption of next-generation cloud platforms to develop, run and manage workloads of some of the world's most transformational enterprises and culturally influential brands in the world.

Excellent onboarding and industry-leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators - always willing to help and be helped - as you apply passion to work that will compel our clients to invest in IBM's products and services.

Your roles & responsibilities:

As an SDR within Digital Sales you'll be IBMs first line of contact for inbound client sales activity. Your primary goal will be to qualify leads, gaining visibility from the customer on their Budgets availability, Decision maker, Business needs, and time frame within which to procure and set up the requirement, and then successfully convert them into new business opportunities. With a focus on speed to engage, you will leverage your digital, product, and consultative selling skills to accept incoming leads, and connect the dots between clients' needs and IBM's solutions. You'll collaborate with colleagues across the Sales team- advising and supporting new business engagements throughout the critically important early phases of the sales cycle.

We're passionate about success. If this role is right for you, then your achievements will mean that your career is flourishing and our clients are thriving. To help ensure this win-win outcome, a 'day-in-the-life' of this role may include, but not be limited to...

• Maintaining up-to-date offering knowledge through continuous personal development and becoming a trusted expert advisor for your clients.

• Reviewing marketing qualified leads (MQLs) coming from inbound digital queries (e.g. IBM's website) and marketing campaigns, and converting them to sales qualified leads (SQLs), according to defined criteria.

• Passing validated SQLs to IBM sellers and Ecosystem Partners and supporting them as they progress and close new deals.

• Working closely with the IBM seller and Ecosystem to ensure the SQL comes through as win.

• Engaging in social selling via your social media presence. Building your credentials as a thought leader in the space whilst promoting IBMs and your personal brand whilst engaging, and influencing prospective clients.

Required Technical and Professional Expertise

• Excellent in lead generation for new business, net new logos & business development in run rate accounts (volume driven)

• Work experience with Technology sales or similarly fast-moving, complex categories.

• A proven track record of consistently hitting targets in fast-paced environments whilst collaborating with others.

• Excellent communication skills (verbal, written and listening) across a variety of digital platforms with an obsession for client satisfaction. English & Cantonese.

• Experience in a phone-based role, making high volume of outbound calls, preferably in a sales environment

• Ability to take initiative, prioritize, and manage time effectively and work in a metric organization.

Preferred Technical and Professional Expertise

N/A

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.