Assistant Key Account Manager - 2307015404W

Description

PURPOSE

This role is responsible for profitable sales growth in identified customer group. He or She is responsible to achieve company target and manage investment. Externally, this role needs to build strong customer partnership and manage the conflict. Internally, this role needs to collaborate with stakeholders and align the plan, resource and expected outcome

KEY ACCOUNTABILITIES

Business & Financial Acumen

Achieves sales target via developing strategy & solution with customers and building profitable business partnership

Manage investment with expertise in budget & payment management

Drive customer contribution improvement with better mix and planning

Manage customer profitability for long term cooperation

Accounts/Distributers and Industry Knowledge

Manage JBP, customer cycle management and contract negotiation

Seek potential opportunity to drive mutual benefit via insightful action plan

Monitor market trends, customer needs, competitors' action and develop appropriate plans to gain share

Understand the management priority across different G2M solution across direct account, distributor model or agency model

Customer and Stakeholder Engagement

Translate customer insights to applicable solutions to customers. Seeks advices, guidance and direction from key stakeholders.

Play appropriate role to negotiation with customers or internal stakeholders

Build strong connection with global/regional customer team

Category Management and Shopper Activation

Support company portfolio choice to shape best G2M plan

Escalate customer selling from pricing negotiation to category selling

Drive in-store execution to support business & category objectives

Leadership & Team management

Lead the team (internal subordinates or external distributor team) to meet the company goals

Develop team’s capability with coach & training support and performance management

Compliance Process Management on regulatory, legal, quality & control and financial to align with Credo based decision

Key Deliverables:

Sales, Offtake, Share, Customer GP, Investment Effectiveness and Efficiency (Customer TIE), Execution Excellence (5P & Perfect store score), Customer Inventory, Operation discipline (Forecast, payment, etc)

Qualifications

Bachelor’s degree or above.

At least 3 years of customer or trade marketing management experience with proven track record. Prior experience in FMCG industry is a bonus.

Multiple channel & customers and GTM (Direct account/distributor) experience is a plus.

Strong operational discipline and results oriented

Insights driven with strong understanding of customers’ needs

Challenge status quo and determined in tough negotiation & conversation

Strong communication and interpersonal skills

Resilience, agile mindset to cope with ambiguity, uncertainty & high pressure

Good English proficiency in written and oral is a plus

Primary Location Asia Pacific-Taiwan-Taipei-Taipei

Job Function Selling Consumer

Req ID: 2307015404W