Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office, Standing for full shift

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Location/Division Specific Information

Information Technology, Clinical Research Group

Work Setting: Flex/Hybrid; 1 to 3 times a week onsite

Shift Schedule: Rotational Shifting Schedule - mostly Night Shift

Discover Impactful Work:

Supervises a small team of technical support staff within a given information technology discipline such as Desktop Services, Network Communications, etc. Delivers technology solutions in a collaborative cross-functional environment. Responsible for supervisory duties necessary to develop staff and deploy technical solutions meeting the needs of the business.

A day in the Life:

• Provides work direction and supervision to assigned technical support staff.

• Ensures service levels and quality of service business objectives are being met, customer service quality and positive interfaces with customers.

• Provides progress updates to IT leaders and aligns IT with business.

Keys to Success:

Education

Bachelor's degree in Information Technology or, Computer Science

Experience

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 3 to 5 years). 3+ years of leadership responsibility.

Knowledge, Skills, Abilities

• Demonstrated leadership skills

• Client focused approach with strong interpersonal skills

• Must be able to multi task and pay close attention to detail

• Excellent people management skills

Management Role:

Directly supervises administrative support and / or technical staff.

Physical Requirements / Work Environment

• Ability to access and use a variety of computer software developed both in-house and off-the-shelf.

• Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.

• Frequently interacts with others, relates sensitive information to diverse groups both internally & externally.

• Ability to apply basic principles to solve conceptual issues.

• Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence.

• Ability to perform under stress. Ability to multi-task.

• Regular and consistent attendance.

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.