Summary As a Supervisory Program Specialist, you will serve as a Subject Matter expert for executing tenant services, custodial, grounds, and other building services programs. Location of position: GSA, Public Buildings Service, Northwest Arctic Region, in Tacoma, WA We are currently filling one vacancy, but additional vacancies may be filled as needed. Responsibilities Manages and provides oversight for a variety of regional PBS Building operations programs, to include tenant services, custodial and janitorial programs, and quality assurance. Serves as the lead or as a team member on biannual field office evaluations Management Analysis Review System (MARS). In the capacity of Lead and SME, is fully responsible for oversight and coordination of all phases of the inspection process, including contacts with congressional, judicial, and agency officials, as well as the district and building manager, assigning program areas to each team member, and reviewing and editing each team member's technical review, findings, and recommendations. Monitors the progress of the team members, as well as directing and assisting in the program area of tenant services, custodial and grounds, as well as other building management programs. Establishes responsible official and completion dates for field office corrective actions and tracks satisfactory completions. As a team member, is fully responsible for performing complete evaluation of tenant services and custodial and grounds within the evaluated field offices. Inspects work related trades. Prepares inspection reports for the purpose of identifying deficiencies and recommending problems involving lack of personnel, materials, poor workmanship, conditions in need of correction, and various other related concerns. Participates with PBS business line management in identifying and implementing resource priorities, policies, and long range plans. Works with other management personnel to formulate and finalize the business plan and budget submission. Assists other business line personnel in tracking of performance measures. Oversees the management and administration of PBS regional tenant services team. Performs the full range of supervisory and managerial duties, responsibilities, and authorities for staff managed. Requirements Conditions of Employment US Citizens and National (Residents of American Samoa and Swains Island) Meet all eligibility criteria within 30 days of the closing date Register with Selective Service if you are a male born after 12/31/1959 If selected, you must meet the following conditions: Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Serve a one year probationary period, if required. Undergo and pass a background investigation (Tier 2 investigation level). Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment. Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position Serve a one year supervisory or managerial probationary period, if required Qualifications For each job on your resume, provide: the exact dates you held each job (from month/year to month/year) number of hours per week you worked (if part time). If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. For a brief video on creating a Federal resume, click here. The GS-13 salary range starts at $115,793 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected. To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. Specialized experience is experience analyzing the effectiveness of facility operations and providing recommendations for improvements. This experience includes providing evaluation and monitoring of building operations and maintenance programs to ensure compliance with contract requirements and industry standards; understanding of the maintenance and/or repair of large building mechanical systems; and providing technical guidance and assistance in the accomplishment of program goals. Education Additional Information Bargaining Unit Status: This position is ineligible for the bargaining unit If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency at FairChanceActComplaint@gsa.gov or visit GSA's webpage. Relocation-related expenses are not approved and will be your responsibility. On a case-by-case basis, the following incentives may be approved: · Recruitment incentive if you are new to the federal government · Relocation incentive if you are a current federal employee · Credit toward vacation leave if you are new to the federal government Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all. If you are eligible under Merit Promotion, you may also apply under Vacancy Announcement #10P-2024-0076. You must apply separately to each announcement to be considered for both. GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including: Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and Fostering a work environment where all employees, customers and stakeholders feel respected and valued. Our commitment is: Reflected in our policies, procedures and work environment; Recognized by our employees, customers and stakeholders; and Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.