Job Summary:

Will perform standardized check-in/check-out procedures, including registration activities, discharge activities such as scheduling appointments, either in the current clinic or elsewhere, collection of co-pays or other appropriate patient payments. Coordinate patient arrival/provision of needed document to staff. Work with patients/providers/ insurance carriers, ensuring that all information is complete and appropriate for maximum reimbursement, minimal denials, and adherence to carrier rules. Works with various computer programs such as EPIC and Outlook for patient care needs and to facilitate carrier requirements for reimbursement. Other office duties as needed.

Minimum Qualifications:

For consideration for this title, you must meet the following minimum qualifications:

One year full-time clerical, secretarial or patient care experience in a healthcare setting.

Work Days:

Schedule based on a 40 hour work week. Monday-Friday Day shift, hours between 8:00am-6:00pm based on operational needs.

Message to Applicants:

**The NYS Department of Civil Service has expanded the NY HELPS Program. During this program, the NYS Civil Service Exam requirements are suspended for the Hospital Patient Service Clerk 1 title.

Position Status: Permanent

Salary: $37,121

Now accepting late bidders

Recruitment Office: Human Resources

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.