The Associate Director of Retail Operations will have responsibility in concept ideation, marketing, training, control costs, grow revenues, and all other facets of operations in multiple retail outlets with an operating budget of $12M. The Associate Director will be expected to engage with building stakeholders and the Executive Chef to create menus which are relevant to customers of our retail outlets. Further, the Associate Director must work closely with Centralized Services to ensure appropriate product is purchased, stored and arrange delivery logistics with the Associate Director of Centralized Services. The Associate Director of Retail Operations will be expected to explain and provide resources to support benchmarks financial targets in each café.