Job Number 24091860

Job Category Sales & Marketing

Location Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Are you curious, outgoing and warm? if so, Pier One Sydney Harbour is looking for you to join our team!

We believe in the power of personality and style to deliver mind-blowing service to our guests, rather than following a standard hotel script.

Whether you are an experienced industry professional or a newcomer eager to learn and grow, our pier presents endless opportunities for motivated and skilled individuals. Located under the iconic Sydney Harbour Bridge, our five-star hotel boasts 189 premium rooms and suites, offering a truly luxurious experience on the vibrant heritage waterfront pier.

Pier One Sydney Harbour is not just a workplace; it's a place where you can showcase your talents and make a real impact on our guests' experience.

We work every day to elevate our associate's experience.

Your Opportunity:

An exciting opportunity exists for an experienced Sales Executive to join the talented Pier One Sydney Harbour team. This role is responsible for the conversion of conference and events, manages market segment accounts and long term relationships through both proactive and reactive efforts. Advance your career with Marriott International.

Reporting to the MICE Department Head, primary responsibilities include:

• Respond to all conference and event sales enquiries

• Preparation of proposals, contracts, and liaise with events team on execution

• Achieving and exceeding set budget and goals through conversion

• Record accurate data on business quoted and contracted

• Use negotiation skills and creative selling abilities to close the business

• Identify new or existing markets/accounts that meet property sales strategy

• An understanding of the overall market, competitors’ strengths and weaknesses, economic trends, supply and demand

• Use and knowledge of Ci/TY is preferable.

• Negotiate type/costs of services, seeking solutions within clients budget

• Approaches opportunities with curiosity, open mindedness and innovation

• Collaborates with operational teams to ensure all client requests are executed

• Manages account production through improved customer loyalty by strategic account management

• Manages direct and third party clients to convert all enquiries

Skills, Education and Experience Competencies:

• Demonstrates prior hotel sales experience in a similar role with proven track record.

• Displays confidence, energy and enthusiasm, with a flair of creativity and a passion to win.

• Strong selling and negotiation skills, and understanding of sales processes.

• Can effectively upsell products and services and bring a sale to closure.

• Ability to manage and balance group and local business.

• Presents ideas, expectations and information in a concise, well-organized manner.

• Displays excellent communication skills, and strong interpersonal & conflict management skills.

• Has effective time management and decision making skills.

• Software knowledge (Microsoft Office, Excel, Opera & CI/TY).

Perks and Rewards:

• Marriott International Sales Incentive programs

• Complimentary associate meals including one barista coffee every day!

• Free In-house laundry for all business attire

• Exclusive associate discounts on hotel rooms and food & beverage (including all properties within Marriott International) for you, your family and friends

• Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within Marriott International

Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, or you have a preferred communication method please email us at email@marriott.com

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.