Description:

About Hyatt Regency Sydney :

At Hyatt, we are turning jobs into careers and we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences.

We have an exciting opportunity for an experienced Food & Beverage Administrator to join our team at Australia’s largest hotel.

Located adjacent to Darling Harbour in Sydney's Central Business District (CBD), Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveller. As Sydney's largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700 sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 22 additional meeting rooms.

Benefits for working with Hyatt Include:

• Generous discounted accommodation worldwide within Hyatt

• Discounted accommodation for associates as well as friend and family

• Rewards and recognition programs

• Learning and development opportunities

• Fully laundered uniform

• Discounted city parking

• The opportunity to join an international group with endless career opportunities

The Role:

If you are an experienced EA -preferably with previous experience in Food & Beverage- with great passion to deliver high level of customer service and strong organizational skills. You have the ability to work autonomously or in a team, within a fast paced environment.

Joining the largest Premium hotel in Sydney and reporting directly to the Director of Food & Beverage, this role offers you the opportunity to develop your Admin Skills through providing support to the Food & Beverage team and managing the day-to-day administrative tasks.

Main Duties:

• Provide administrative support to Director of Food & Beverage and the Food & Beverage Admin team

• Manage the Food and Beverage outlet emails and ensure all written correspondence is in line with Hyatt Hotels Corporation standards.

• Take phone reservations both internal and external.

• Identify group enquiries for venues and direct these to Venue Sales representatives.

• Assist with handling guest complaints efficiently, while bringing all complaints to the attention of the Food and Beverage Management team.

• Responsible for the planning, development, implementation and running of all special events in the outlets including but not limited to – Valentine’s Day, Mother’s Day, Father’s Day, Melbourne Cup Day, Christmas Day and New Year’s Eve.

• Establish a client base of repeat business to effectively sell the spaces for private functions.

• Work closely with the Food and Beverage Outlets Managers to produce various industry and guest wine and promotional dinners throughout the year.

• Responsible for creation of PM accounts and manage charges for all group bookings. Also responsible for working with venue managers to ensure settlement of accounts following all outlet events.

• Tele-market past, current and future clients that have the potential to drive and generate business for food and beverage

• Maintain and update calendars and appointment logs for the F&B management team

• Maintain adequate stocks of all stationary for the office and paper for the outlets

Our ideal candidate will:

• Minimum of one-two years’ experience in a similar role

• Knowledge of F&B Operation is preferred

• Experience using Microsoft office is preferred

• Strong verbal and written communication skills

• Valid NSW RSA is essential

• Full Australian work rights is essential

• Availability to work from Tuesday to Saturday from 10:00 am to 6:00 pm

Primary Location: AU-NS-Sydney

Organization: Hyatt Regency Sydney

Job Level: Full-time

Job: Administrative

Req ID: SYD002683

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.