Associate Technical Sales Specialist

Customer Service and Support (https://jobs.concentrix.com/job-search/?category=Customer Service and Support)

Location

Swords, Ireland

Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1522085EXTERNALENGLOBAL&step=1&utm_source=none)

Job Title:

Associate Technical Sales Specialist

Job Description

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

We are looking for an Associate Technical Sales Specialist to join our team. Today.

We are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. Furthermore, we provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.

As an Associate Technical Sales Specialist, you will help create new business by qualifying leads and driving several outbound campaigns.

Our Technical Sales Specialists demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a Sales Manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way, you will have access to excellent training opportunities to grow and enhance your skills and career.

At Concentrix, you can Own Your Future!

You Will

• Deliver the budgeted revenue for the accounts within the assigned account base.

• Be a central point of responsibility for coordinating all client activities in the assigned account base on a peer selling basis

• Work with customer and operational teams to align the delivery of services and our client's Business relationship with the strategic needs of the customer.

• Expand the revenue stream, maximizing the financial return from these customers. Ensure that a holistic pipeline is developed within the customer base

• Develop new business and revenue opportunities within the assigned base

• Manage the peer level relationship between the customers and our client.

• Work with customer operational managers to align the delivery of services and the clients' relationship with the strategic needs of the customer.

• Inform the customer of new corporate capabilities and developments within our client's organization, and develop and propose new ideas to provide ongoing benefit.

• Manage the correct level relationship with the wider partner environment as it relates to the customer base and 3rd party providers.

• Coordinate administrative procedures and design ways to improve processes.

• Manage costs to ensure P&L margin is maximized

We Expect You

• To act as the central point of responsibility for the coordination of all our clients activities in the assigned account base on a peer level basis.

• To utilize customer engagement and update CRM to grow our customer base

• To work with third parties for all contract renewals

• To support in protecting and explaining our core revenue

• To support in delivering and exceeding revenue, mobile, ICT targets

• To support on pipeline management and weekly sales reporting

• To understand the customers’ short, medium and long-term goals and strategic requirements to help our client to align our solutions and offerings to provide maximum value

• Promote the ‘brand’ by exceeding customer expectation and ensuring high levels of customer satisfaction.

• To protect revenues with solutions applying other departments and expertise to maximize our return.

• To ensure all forecasting and financial management is accurate and reflects the reality of the business with the customer.

You Have

• Background in sales and support, ideally within Telecoms/ICT

• Looked at ways to improve performance of the account team

• Worked within a large organization and Experience establishing communication and engagement with prospects, external customers and your team

• Experience with more complex solution sales with combined products and services and selling to larger organizations.

• Experience maintaining clean records of sales outreach and contacts in a CRM with reporting skills and ability to coordinate complex account relationships at senior level

You Will Get

• A Competitive Salary

• Employer Pension Scheme

• Private Health Insurance

• Employee Assistance Scheme

• Cycle to Work scheme

• Tax Saver Travel Scheme

• Continuous development planning

Location:

Ireland, Dublin -Santry

Language Requirements:

English

Time Type:

Full time

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Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1522085EXTERNALENGLOBAL&step=1&utm_source=none)