Description

In eCommerce, we operate in an ultra-low-margin business. Our ability to operate efficiently makes the difference between profit and loss, or between prices a customer is happy or displeased with. It is at the core of our business DNA, enshrined in both the Leadership Principle of Frugality and the Amazon flywheel (lower cost structure). The costs of running the Amazon website are now measured in billions of dollars, and it is our collective responsibility to ensure that we are realizing an economy of scale, rather than having scale kill our economy.

The Alloy team is a central efficiency team which drives cost savings for all service teams within Amazon via efficient use of AWS resources as they build and operate their services. This team is special in 3 ways (1) business impact - we have proven records to save cost by hundred million dollars annually. We have earned trust and reputation from service teams, partner teams (business and technical), and senior leadership (2) technical complexity - our system is not a single product but the whole Amazon. We create central efficiency solutions which save costs for thousands of internal services with minimal or zero efforts from their engineers; (3) professional network - we work with a group of Principal Engineers and Distinguished Engineers closely. Working with brilliant people helps you grow your career.

We recently formed a new central Performance Engineering team (Seattle, Washington and/or Sunnyvale, California) to expand our scope from hardware utilization (unused resources) to software optimization (used resource), via profiling with central fixes, proper upgrade of library, central scheduling from resource pools, etc., We also expand our scope from compute to storage resources, such as auto migration to cheaper storage classes, removal of duplicates and unused data, applying proper data retention policy, logging with proper compression format, etc. While a lot of these are common techniques for individual teams, how to create a central, safe, and scalable solution to reduce their undifferentiated efforts is the amazing part of this team! In this team, we never lack of innovations! As we are realizing savings from the top opportunities this year, we are already exploring new saving opportunities for the next year! We are always good at discovering green fields! Sky is the limit!

We are now forming another team to build a central infrastructure which manages GPU resources efficiently across service teams in Amazon. By proper sharing and scheduling of resources, we enable service teams to run AI/ML jobs with the maximum job throughput at the minimum infrastructure and operational cost. Join us now to take this great opportunity!

As a Technical Program Manager on this team, you will deal with significant ambiguity, arising from the need to understand business goals, product requirements, technical systems that are vastly complex, and coordination and collaboration with multiple partner teams. You must be a passionate advocate for the cost savings, always looking to invent and simplify on behalf of Amazon service teams. You must think big and build a process/program that can scale Amazon wide. You must earn trust with technical credibility, pragmatic decision making, and follow through working with technology teams across Amazon. This role requires strong analytical capabilities, stellar verbal and written communication skills, and a zeal to rapidly test/learn/iterate in a fast-paced, high-energy environment!

In this role, you will:

• Lead complex cross-functional programs with significant business impact, spanning multiple organizations.

• Define program vision, objectives, and success metrics, contribute to OP1/OP2 narratives, and drive strategic initiatives.

• Drive technical improvements and eliminate architectural bottlenecks that hinder innovation, partner with Senior/Principal Engineers to make architecture decisions.

• Identify and mitigate risks before they become roadblocks, streamline processes and reduce dependencies, create success criteria and track progress through metrics.

• Drive alignment between stakeholders through effective communication, present technical narratives to leadership, build consensus among teams with conflicting views.

Basic Qualifications

• 7+ years of working directly with engineering teams experience

• 5+ years of technical product or program management experience

• 3+ years of software development experience

• 5+ years of technical program management working directly with software engineering teams experience

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.