Dealership:L0421 Suburban Cadillac of Troy

Suburban Cadillac of Troy- Parts Advisor

Phenomenal Career Opportunity! Join our Winning Team!

Are you a motivated individual with a passion for the automotive world? Ready to take your career to another level? Suburban Cadillac of Troy is seeking a Parts Advisor to join our fast-paced and dynamic team. This is your chance to be part of a dealership that is redefining excellence in customer service and automotive care!

Why Join Us?

At Suburban Cadillac of Troy, we believe in investing in our team members' success. We offer a supportive, collaborative, and growth-oriented environment where your skills will thrive. If you're ready to grow with a dealership that values your expertise, customer service skills, and drive, then this is the place for you!

Responsibilities

As a Parts Advisor you will be responsible for providing vehicle parts and merchandise to customers while providing exceptional customer service.

• Answer telephone and greet customers & vendors in a friendly and professional manner.

• Maintain clean and professional appearance of counter, work area, and stockroom.

• Interact with the Service Team to coordinate parts for vehicle repair and service.

• Order parts from suppliers based on Service Department and customer requests.

• Receive, unpack, and store parts in appropriate storage areas so they are readily available when needed.

• Takes inventory, maintain records of goods received and keeps perpetual inventory controls.

• Receive payment or obtain credit authorization.

• Process core returns, parts warranties and parts returns as necessary.

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  Qualifications

• Previous parts advisor experience, preferred

• Understand basic automotive components and systems

• Automotive dealership service experience is a plus

• Any automotive certifications is a plus

• Acceptable driving record and a valid driver's license in your state of residence

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We offer best in class industry benefits:

• Competitive pay

• Medical, Dental and Vision Plans

• Paid Holidays & PTO

• Short and Long-Term Disability

• Paid Life Insurance

• 401(k) Retirement Plan

• Employee Stock Purchase Plan

• Lithia Learning Center

• Vehicle Purchase Discounts

• Wellness Programs

  High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.