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Field Service Engineer

Location: Stuttgart, Germany

ManTech International Corporation is recruiting for immediate openings for Field Service Engineer / Sr. Network Installation & Maintenance Technician under the Global Services Management – Operations II (GSM-O II) contract. This contract provides support to the Defense Information System Network (DISN) and associated networking capabilities. ManTech also provides Field Engineering support for DISA for all sites in Europe, Asia, Africa, and the Western Pacific and Alaska.

Responsibilities include:

• Performing installation / removal / upgrade / interface actions associated with network components at user locations.

• Inventorying shipments, installing racks, equipment, infrastructure and providing redline installation documents and completion reports.

• Facilitating and finalizing all aspects of site acceptance.

• Providing fault isolation in a data communications network.

• Activating / deactivating network components according to established schedules.

• Interfacing with users and/or network vendors.

• Coordinating with users, site/base support, security offices and or facilities personnel, network manager(s) and controllers, long haul and local carriers for site access, installation, cutover, activation, deactivation, planning and execution.

• Providing functional guidance, supervision, technical support, training and quality assurance / quality control to Associate and Intermediate personnel.

• Supporting senior staff as required and ensures customer requirements and project milestones are met.

• Providing fault isolation in a data communications network.

• Identifying, troubleshooting and resolving malfunctions in order to bring new platforms into the operational network.

• Supporting transition of services and products to ensure compliance with DISA contract requirements.

• Installation of DISA’s IP based (classified/unclassified) LAN/WAN, DWDM and SONET networks whether it be hardware or software upgrades/fixes, on routers, switches, long haul transport, servers, cryptographic systems and other IT equipment.

• Troubleshooting circuits from fractional T1’s up to OC-1920 (100G)’s using various types of test equipment.

• Assisting DISA and other end users in troubleshooting and recovering systems and files; installing operating systems, network systems, applications, and testing head to head running BERT tests across the path, checking framing, line coding, protocols, Sonet, and IP.

• Utilizing OTDR and OSA test equipment to troubleshoot / analyze long haul fiber and DWDM circuit outages.

• Perform detailed and technically in-depth site survey functions at user locations as required in order to assess / analyze site preparedness, develop installation plans, minor installation parts lists and associated cost estimates.

• Coordinating with users, site/base support and or facilities personnel, network manager(s) and controllers, long haul and local carriers for installation, cutover, activation, deactivation planning and execution.

• Performing installation / removal / upgrade / interface actions associated with network components at user locations.

• Facilitating and finalizing all aspects of site acceptance.

• Supporting senior staff as required and ensures customer requirements and project milestones are met.

• Performing a variety of difficult assignments associated with monitoring and controlling computer operating systems.

• Supervising and managing the daily activities of configuration and operation of business systems.

• Optimizing system operation and resource utilization and performing system capacity analysis and planning.

• Setting up and maintaining the following devices / vendors: CISCO, Juniper, Safenet, Ciena, and Sycamore.

• Analyzing system faults and troubleshooting and running diagnostic tests on operating systems and hardware to detect problems.

• Evaluating and installing developed software during various phases of testing.

• Reviewing and preparing documentation for systems, tests and installation of software.

• Investigating and recommending methods and techniques for obtaining solutions.

• Initiating preventive maintenance on the operating systems as well as repairs to system / environment problems.

• Administering systems / environment solutions for multiple projects with varying schedules.

Basic Qualifications:

Bachelors Degree and at least 4 years of relevant experience to include the following: (additional years of experience may be substituted in lieu of degree)

• Experience with one of more: fault management, configuration management, and WAN maintenance.

• Expertise in one or more of the following: IP routing, Optical, Crypto, Network

• appliances (WAN acceleration, etc.)

• Ability to work in a team focused, dynamic environment

• Experience in fabrication of serial, cat6, coax, fiber and DC power cable fabrication for equipment installations, modifications, and upgrades.

• Experienced with major vendors, i.e. Sycamore, Ciena, Juniper, Promina, Cisco.

Preferred Qualifications:

• Manufacturer certifications for vendor specific equipment (i.e. CISCO, Juniper, etc.)

• DoD 8570 IAT Level II Certification (Security+CE or equivalent or higher certification)

Benefits Include:

All base privileges including use of military Commissary, BX/PX

HOLA/COLA allowances

DoDDS Schools or International Schools for all dependents

Relocation to Germany

Work Location: Stuttgart, Germany

Work hours:

40 hrs/week on average; Supporting surge requirements as required on an on-call basis.

Travel: Frequent travel required within the EUCOM AOR and other locations via air and car.

Contract: Valid for 10 years through July 2030. This is a funded position. This is a Technical Expert Status Accreditation (TESA) position in Germany.

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

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