Overview PepsiCo is a global food and beverage leader with a product portfolio including 22 brands that generate more than 1 billion in annual retail sales. Our Main businesses- Quaker, Tropicana, Gatorade, Frito-Lay, and Pepsi Cola - make hundreds of enjoyable food and beverages that are loved throughout the world.

At PepsiCo you get the best of both worlds: an entrepreneur mindset plus reach and resources. Our collaborative culture and worldwide presence generate a stream of new opportunities to define the future and propel lifes work. Bring your unique perspective. Bring curiosity. Bring ingenuity and drive. Well give you a platform to be on a global scale.

This Service Manager will have 8 Direct Reports, with approximately 90-100 technicians/indirect reports. This role falls under the PBNA (Pepsi Beverages North America) division of PepsiCo, and will cover the New England States.

*The person selected for this position must reside within the MA, CT, NH, ME market and will include approximately 25% travel

Responsibilities * Provide functional leadership and support to Medium / Large market Pepsi Equipment Services teams with the goal of achieving Service Excellence by improving the scorecard measures of Customer Service, Productivity, Process, and Cost. * Cascade all Headquarter/Region/ Location objectives for equipment prep, move, and repair processes. * Strong cross functional communication skills. * Participates in regular meetings with Market Channel Managers and Market Senior Director. * Span of coverage greater than 100 employees, 105,000 field assets, and 120,000 base activities. * Conducts weekly staff meetings with direct reports. * People Development - Building a bench for the future. * People Leadership - Clear accountabilities and measures. * Manage various pilot projects, considered a headquarters resource. * Utilize Coaching for Service Excellence to develop a strong MES team that connects with the Sales Organization to implement platforms. * Service as the field point person for various National and Sector based service operations, testing and projects to include RandD, testing and location support. * Provide high visibility support to the headquarters element to include special projects, RandD testing and overall support.

Compensation and Benefits: * The expected compensation range for this position is between $102,800 - $172,100 based on a full-time schedule. * Location, confirmed job-related skills and experience will be considered in setting actual starting salary. * Bonus based on performance and eligibility; target payout is 12% of annual salary paid out annually. * Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement. * In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

Qualifications Optimal Prior Experience: * 5-10 years managerial experience in Supply Chain (SC) operations utilizing analytical and organization skills. Mechanical aptitude helpful. * Possess a strong background of performance to include Work group development, infrastructure optimization, large scale project management, operating in a high-profile executive environment and the ability to demonstrate strong leadership skills, with a track record of developing talent. * A Solid logistics and sourcing background is fundamental. * Bachelor's Degree Required for this position

Technical Skills: * Creates and implements process improvements across regions inclusive of infrastructure setup to support inventory and move, and service area routing to support repair. * Ensures customer service focus of PES team based on broad customer/sales knowledge and e perience. * Serves as an expert resource to others in the use and interpretation of SC systems information, inclusive of problem-solving analysis of Key Performance Metrics (KPI), Financials and National Scorecard data. * Exceeds customer expectations through sales and operations knowledge and experience. * Strong computer skills in Microsoft Office, CETS, Click, Business Objects (BO) Reporting and WWPM/ESSBASE. * Leadership Behaviors: Target behavior for job role listed below. Scale is 1-5.

Planning and Scheduling - 5 Leading and Motivating Others - 5 Developing Others - 5 Organizational Alignment and Strategic Thinking - 5 Driving Results - 5 Problem Solving and Analysis - 5 Process Orientation - 5 Customer/Sales Knowledge - 4 Mechanical Aptitude/Technical Expertise - 3 Systems Knowledge - 5 Business/Beverage Industry Knowledge - 5

Demonstrated Capability and Success: Meets and exceeds financial plan delivery Delivery of KPIs to stabilized standards Meets, exceeds PES scorecard criteria Recognized as a key leader by headquarters and functionally

EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law and EEO is the Law Supplement documents. View PepsiCo EEO Policy.