Job Title: Order Entry Specialist

Job Description

The Order Entry Specialist will create, coordinate, and manage quotes and purchase orders within the assigned region.

They will work with the Order Entry Manager, Regional Sales Managers, customer service representatives, application engineers, and production.

Reporting to the Order Entry Manager, the Order Entry Specialist serves as a main factory point of contact for a given territory.

The role involves working with Architects, Lighting Designers, Electrical Distributors, Sales Rep Agencies, Regional Sales Managers, Inside Sales Manager, and End Users to provide exceptional customer service and product support in a professional manner.

Responsibilities

• Generate quotes for standard and custom modification lighting products, working with the engineering team on custom modification quotes.

• Enter purchase orders received into the company MRP system.

• Act as a liaison between Representatives, sales managers, and internal staff at the office.

• Provide product pricing and availability information via phone and email to company sales representatives.

• Work with Sales Engineer and relevant departments to provide project documentation and support.

• Demonstrate an in-depth understanding of the functions, features, and benefits of the company’s product offering.

• Assist Sales with costing quotes to improve profitability requests.

• Calculate figures and amounts such as discounts, commission, percentages, and fractions in time-sensitive situations.

• Analyze construction drawings and documentation to determine proper system functionality and costs.

• Manage and coordinate multiple projects simultaneously.

• Maintain effective communication with Inside Sales Manager and Regional Sales Managers to streamline the quoting and ordering process.

• Maintain and update the company MRP/CRM database.

• Assist Reps and Regional Sales Managers with solutions on customer application requests.

• Work with Sales Engineer to assist with product specification and technical questions.

• Attend and participate in meetings and training programs.

• Maintain open communications with clients regarding the status of quotes and released orders.

Hard Skills

• Order Entry

• Order Fulfillment

• Reporting

• MRP/CRM database management

• Calculation of discounts, commissions, percentages, and fractions

Soft Skills

• Effective communication

• Customer service

• Project management

• Problem-solving

• Team collaboration

  About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.