Job Information
Bluestone Physician Services Revenue Cycle Manager (Hybrid - Twin Cities, MN Area) in Stillwater, Minnesota
Bluestone Physician Services’ unique, robust model of care goes beyond primary care services. Our model is tailored to patients living with multiple chronic conditions and disabilities. Bluestone recognizes that patients need a customized approach to care that is preventative, proactive and includes all members of the care team. Medical providers, nurses and social workers collaborate with patients’ other healthcare providers and families.
Our Care Model delivers customized care that is preventive, proactive, and includes all members of the care team, patients and their families. Our patients experience 21% less ER visits, 36% less hospitalization and 41% less hospital re-admissions compared to patients with similar conditions and complexities. Bluestone has locations in Minnesota, Wisconsin, Florida and uses a mobile clinic approach to provide care to patients within Assisted Living, Memory Care, and Group Home Facilities.
At Bluestone, our employees are our most valuable asset. We know our success is only possible through the hard work and dedication of each of our employees.
Bluestone has been named to the Star Tribune's Top Workplace list every year since 2013! Bluestone also achieved Top Workplace USA 2021-2024!
Position Overview :
The Revenue Cycle Manager leads our billing, posting and coding teams at Bluestone. This includes o rganizing workflow and ensuring that employees understand their duties or delegated tasks, monitoring employee productivity, and providing constructive feedback and coaching to Revenue Cycle staff.
The Manager ensures that the process and procedures are in place for posting and reconciling patient and insurance payments, managing denials, and management/collection of patient balances.
This hybrid role will be based out of our offices in downtown Stillwater, MN. We anticipate this role to be in office 1-2 days per week and remote 3-4 days per week.
Responsibilities :
Manage, supervise, and monitor daily workflow of teams
Ensure the accuracy of payment and denial posting and reconciliation
Monitor and report payment interruptions
Manage coding team that works with service review documentation and claim correction/denials
Review and maintain best practices to balance EFT receipts, postings, and adjustments
Develop and manage team performance goals and metrics
Assist with analysis of posting KPIs
Works with managements to identify posting initiatives and areas for improvement
Monitor and report any coding, billing, payer, or compliance issues
Review and approve all adjustments to patient accounts for collections and payment plans
Provide coverage and support to other Departments/Supervisors as needed
Monitor and provide continual education to team of contractual changes and payer guidelines
Qualifications :
Education/Certification/Experience
Bachelor’s degree in Business, Finance or related field preferred
7 – 10 years of experience in medical revenue cycle department with at least two years as a supervisor or manager preferred
Experience with posting and reconciling insurance payments and adjustments
Experience with process improvement or project management preferred
EMR experience required, Aprima preferred
Knowledge/Skills/Abilities
Excellent oral and written communications skills
Demonstrated ability to achieve results through managing others
Strong interpersonal and technical skills
Skill in identifying and resolving problems
Proficient at verbal and written communication
Ability to work independently to meet company goals and timelines
Ability to deal with change and ambiguity
Detail oriented and accurate
Strong computer skills, including Microsoft Excel and Google Sheets
Demonstrated ability to read, write, speak, and understand the English language
Bluestone Benefits :
Health Insurance
Dental Insurance
Vision Materials Insurance
Company paid Life Insurance
Company paid Short and Long-term Disability
Health Savings Account (with employer contribution)
Flexible Spending Account (FSA)
Retirement plan with 4% matching contributions
Eight paid holidays for office closures plus two floating holidays
Three weeks (15 Days) Paid Time Off (PTO)
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