Supervisor, Harm Reduction Services Program

Department: Community Health & Research Center

Location: Sterling Heights, MI

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Job Title: Supervisor, Harm Reduction Services Program

Job Status: Full-time

Job Summary: Under limited direction, the Harm Reduction Services Supervisor will oversee the harm reduction initiatives aimed at reducing consequences associated with substance use and high-risk behaviors. This role involves managing day-to-day operations, supervising staff, and ensuring the delivery of high-quality, client-center services. The Program Supervisor will work closely with community partners, stakeholders, and clients to promote public health, safety, and well-being.

Essential Duties and Responsibilities:

• Supervise and coordinate daily operations of harm reduction services, including syringe exchange programs, overdose prevention, and outreach initiatives

• Ensure program activities align with organizational goals, policies, and regulatory requirements

• Monitor program performance, evaluate outcomes, and implement improvements to enhance service delivery

• Lead, mentor, and support a team of harm reduction specialist, outreach workers and volunteers

• Conduct regular staff meetings, performance evaluations, and professional development activities

• Address staffing needs, including recruitment, training, and scheduling

• Oversee the delivery of client-centered services that are respectful, non-judgmental, and culturally sensitive

• Ensure the provision of harm reduction supplies, education, and support to clients in a safe and accessible manner

• Develop and implement strategies to engage with marginalized populations and address their specific needs

• Build and maintain relationships with community organizations, healthcare providers, law enforcement, and other stakeholders

• Represent the program in community meetings, coalitions, and advocacy efforts to promote harm reduction principles

• Collaborate with partners to expand service offerings and enhance community impact

• Oversee data collection, reporting, and analysis to track program outcomes and ensure compliance with funding requirements

• Prepare and submit timely reports to funders, regulatory agencies and organizational leadership

• Use data to inform program planning and decision-making

• Assist in the development and management of the program budget, ensuring efficient use of resources

• Identify and pursue funding opportunities to support program sustainability and growth

• Oversee the procurement and distribution of harm reduction supplies and materials

• Operate standard office equipment and use required software applications

• Perform other duties and responsibilities as assigned

  Knowledge, Skills, and Abilities:

Knowledge of:

• Strong understanding of harm reduction principles, public health issues and the needs of people who use drugs

Skill in:

• Excellent leadership, communication, and interpersonal skills

• Proficient in data management, reporting, and analysis

• Principles and practices of supervision

• Strong problem-solving skills and decision-making abilities

• Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office

Ability to:

• Commitment to advancing harm reduction and public health

• Manage complex programs and work collaboratively with diverse teams and communities

• Work flexible hours, as needed

• Analyze data and evaluate program outcomes

• Use data to inform program decisions, demonstrate program impact, and may secure funding

• Advocate for harm reduction and educate others about its benefits

  Educational/Previous Experience Requirements:

• Minimum Degree Required:

• Bachelor-s degree

• Master-s degree preferred

• Required Disciplines:

• Bachelor-s degree in public health, Social Work, Human Services, or a related field

and

• At least of 3-5 years- experience in harm reduction, public health, or a related field with at least 2 years in a supervisory or leadership capacity or any equivalent combination of experience, education and/or training approved by Human Resources

  Licenses/Certifications:

• Licenses/Certifications Required at Date of Hire:

• Valid driver-s license and access to dependable transportation

  Working Conditions:

Hours: Normal business hours, some additional hours may be required

Travel Required: Occasional attendance at regional or national conferences, Local, in-state, travel, up to 10%

Working Environment: Combination of office work, community outreach, and field work may involve exposure to high-risk environments and individuals in crisis situations.

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