Medical Assistant

Department: Community Health & Research Center

Location: Sterling Heights, MI

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Job Title: Medical Assistant

Job Status: Full-time

Job Summary: Under general supervision, the Medical Assistant is responsible for taking and recording patient vital signs, collecting specimens, preparing patients for examinations, treatments and otherwise assisting the physician in examinations and treatments.

Essential Duties and Responsibilities:

• Perform initial response screening following protocols approved by supervising physician

• Obtain information from patient to complete appropriate paperwork to update patient history

• Determine and document reason for the visit; utilize critical thinking skills within the scope of the role to assess if patient information requires higher level follow-up

• Obtain patient vital signs and accurately documents information in patient file; this includes but is not limited to the following: vital signs, such as pulse rate, temperature, blood pressure, height and weight; calculates and documents BMI

• Perform diagnostic tests as directed by physician, nurse practitioner or physician assistant

• Administer prescribed medications and assist in office procedures as directed by physician, nurse practitioner or physician assistant

• Facilitate prescription renewals as directed by ordering provider according to ACCESS protocols

• Track and inform patient of laboratory/diagnostic test results as directed by provider and according to ACCESS/office protocols

• Communicate with patient regarding provider instructions based on test results received

• Perform general specimen collection duties (including blood, urine, throat swabs, etc.) or other office procedures as required; during the performance of these duties adheres to all access specified policies, procedures and safety precautions

• Provide patient/family education as directed by physician, nurse practitioner or physician assistant

• Assist with lifting and transferring of patients and medical equipment when required

• May operate equipment to administer routine diagnostic tests

• Operate standard office equipment and use required software applications

• Perform other duties and responsibilities as assigned

  Knowledge, Skills and Abilities:

Knowledge of:

• OSHA standards

• HIPAA and confidentiality standards

Skill in:

• Solid critical thinking skills with the ability to effectively solve problems (e.g. able to determine if a patient issue requires immediate provider attention if there are significant changes to the patient history or other clinical issues that are presented)

• Strong customer service skills

• Strong multi-tasking skills

• Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office

Ability to:

• Use a computer system at a high level of proficiency, with the ability to efficiently utilize clinic technology and Microsoft Office (Outlook, Word)

• Use medical equipment (EKG, PFT, etc.)

• Perform UA, HCG test, STD screening, school physicals, immunizations and other general duties

• Communicate in a courteous and friendly manner at all times and to work effectively as a member of the clinical care team

• Read and write at a competent level in order to fulfill essential job responsibilities

• Write legibly

• Perform mathematical calculations as needed during the course of performing basic job duties (e.g. calculating proper dosages for patient immunizations)

• Organize daily workload, keep assigned providers on time to the extent possible or, to help provider manage changes to their schedule to ensure that all patients receive the highest level of care

  Educational/Previous Experience Requirements:

• Minimum Degree Required:

• High school diploma or GED equivalent

  and

• At least 2 years previous clinical experience or equivalent combination of education, experience and/or training approved by Human Resources

  Licenses/Certifications:

• Licenses/Certifications Required at Date of Hire:

• Certified Medical Assistant

  Working Conditions:

Hours: Normal business hours, some additional hours may be required

Travel Required: None generally required

Working Environment: Climate controlled office

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