Assists commercial account managers with service.

RESPONSIBILITIES AND DUTIES: 1.Assists commercial account managers with a variety of duties. 2.Completes insurance proposals and quotes for agents and producers. 3.Issues auto ID cards, endorsements, and prepares pre-renewal summaries. 4.Prepares, collects, and distributes incoming & outgoing mail. 5.Inputs data and maintains accounts on the agency management system. 6.Processes insurance claims and loss notices. 7.Prepares and assists with renewals. 8.Regular and reliable attendance. 9.Assists with other job-related duties as assigned by the manager.

KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of insurance products and services. Knowledge of Microsoft Word, Excel, Powerpoint, Outlook and Agency Software. Ability to communicate with customers and co-workers in a courteous and professional manner. Ability to multi-task, and function as a team player. Ability to work with accuracy, organization, and attention to detail. Ability to operate various office machines including switchboard, adding machine, copy machine, etc. Ability to cross-sell insurance products.

EDUCATION AND EXPERIENCE: High School diploma or equivalent. Proper insurance licenses.