JOB SUMMARY

Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation and lobby events.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience

• Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio

• Solicits residential customers through door-to door solicitation and lobby events

• Generates incremental revenue from existing customers by adding new/additional services

• Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved

• Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions

• Attends and actively contributes to sales meetings and training programs

• Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting

• Collect and account for funds and provide receipts according to Company policy and guidelines

REQUIRED QUALIFICATIONS

Required Skills/Abilities & Knowledge

• Knowledge of cold call sales skills, persuasion, and clear communication skills

• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle

• Ability to work outside for extended periods in any season and/or during inclement weather

• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications

• Valid driver's license with a satisfactory driving record within Company required standards

Required Education

• High School Diploma or equivalent work experience

Required Related Work Experience and Number of Years

• Experience in sales or customer service – 0 to 6 months

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities & Knowledge

• Knowledge of communications technologies and services, with an emphasis on data networking fundamentals

• Knowledge of cable or telecommunications services

• Experience with consumer education of products and services

• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.

Preferred Related Work Experience and Number of Years

Sales or relevant work experience – 1 SMD301 2024-44467 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $33,200.00 and $66,000.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $65,000 .

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