Program Associate

Graduate School of Business, Stanford, California, United States

Administration

Post Date Aug 22, 2024

Requisition # 104339

This is a 1 year, fixed-term position.

Stanford Graduate School of Business

Stanford'sGraduate School of Businesshas built a global reputation based on its immersive and innovative management programs. We provide students a transformative leadership experience, pushing the boundaries of knowledge with faculty research, and offering a portfolio of entrepreneurial and non-degree programs that deliver global impact like no other. We are committed to advancingdiversity, equity, and inclusionin service of our mission of developing innovative, principled, and insightful leaders who change lives, change organizations, and change the world. We invite you to be part of this mission.

The Center for Entrepreneurial Studies(CES) is at the heart of entrepreneurial learning at the Stanford Graduate School of Business (GSB). Among the center’s activities is the oversight of experiential programs, including summer programming and the GSB’s flagship experiential entrepreneurship course,Startup Garage, where students learn a refined innovation process to rapidly develop and evaluate their venture ideas.

Startup Garage is one of the largest courses at the GSB. It is taught by a team of 19 esteemed faculty, including venture capital veterans, serial entrepreneurs, and a tenure line professor. The course draws over 200 students from across campus every year, with more than 130 companies founded by its alumni.

The course is offered in three sections every quarter, with up to 20 student teams and five instructors per section. It offers a mix of short lectures, class exercises, 1:1 coaching, team time to work on projects, Design Review presentations, and final presentations to faculty and investors. Outside the formal course are events to encourage team formation, dinners with instructors, and an Advisor Fair where students receive feedback from a variety of Silicon Valley entrepreneurs, executives and investors. It is a dynamic course with varied formats of delivery.

The CES team is hiring a Program Associate to provide administrative and operational support for experiential course planning, execution, evaluation, and improvement. The person in this role will interact with world-class faculty, talented students, and dedicated staff, helping to create a program experience that lives up to Stanford’s standards of excellence.

This is a hybrid position that requires regular, on-site work 4 days per week at the Stanford GSB campus during the academic year (mid-September through mid-June) on:

• Mondays & Thursdays, 7:30am - 10:00am

• Tuesdays 7:30am - 12:00pm

• Fridays 7:30am - 12:30pm

• With advance notice, occasional evenings to support program-related events

From mid-June to mid-September, there is more flexibility around alternate time commitments and remote work.

Your primary responsibilities* include:

• General: Provide operational support for course planning, execution, and evaluation; Identify and resolve administrative problems.

• Customer service: Attend all the classes and act as a first point of contact for course instructors, students, and class guests, providing excellent customer service in resolving administrative questions and concerns.

• Course planning: Participate in and document the course planning meetings with a large group of talented instructors; Contribute insights from class observations, student interactions, course evaluations, and operational processes.

• Materials & records: Organize program files in Google Drive; Process approved updates to program material, Canvas (course management platform), and websites; Maintain student records (class rosters, attendance, etc.); Set up new documents for application reviews, student registrations, evaluation reports, etc.; Utilize specialized software and systems as needed.

• Classroom: Reserve rooms for courses and program-related activities; Set up class materials, Zoom recording, and slide presentations before each class; Coordinate and monitor routine maintenance services; and Maintain supplies and equipment.

• Student matching: Work with complex spreadsheets to appropriately match students with instructors, advisers, and other teams, based on industry or venture-type compatibility, for various program activities.

• Events: Oversee and/or perform duties associated with scheduling, organizing, and operating complex events, workshops, and advisor fairs, including arranging with vendors for services, overseeing the production and distribution of materials, administering logistics, and managing within budget.

• Evaluations: Perform complex spreadsheet calculations around program evaluations, using Excel, Google Sheets, or other software; Extract statistics and conduct analyses of student outcomes and opportunities for improvement; Create reports for faculty and staff.

• Schedules: Maintain the program calendar, instructors’ teaching schedules, and meetings with limited consultation, resolving calendar conflicts as needed.

• Experiment funds: Oversee and process financial transactions related to Experiment Fund pre-approvals and reimbursements; Research, identify, and resolve discrepancies; serve as the point of contact for student inquiries; Generate quarterly and annual reports.

To be successful in this position, you will bring:

• High school diploma and four years of administrative experience, or combination of education and relevant experience.

• Advanced computer skills and demonstrated experience with office software and email applications.

• Demonstrated success in following through and completing projects.

• Excellent organizational skills and attention to detail.

• Excellent verbal and written communication skills.

• Excellent customer service and interpersonal skills.

• Ability to prioritize and multitask.

• Ability to take initiative and ownership of projects.

• Ability to routinely and independently exercise sound judgment in making decisions.

• Ability to work a hybrid schedule with up to 4-days onsite.

• Ability to work occasional evenings and non-observed days during the university winter closure. Advanced communication will be given.

Physical Requirements:

• Constantly perform desk-based computer tasks.

• Frequently sitting.

• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.

• Rarely twist/bend/stoop/squat, kneel/crawl.

In addition, preferred requirements include:

• Bachelor’s degree

• Experience with AI tools, Canvas, Airtable, data survey tools, mail merge, scheduling/calendar software, and/or other software, for improving efficiencies and communication

• Willingness to explore and pilot technologies

• Familiarity with, or interest in, the higher education space

• Course and/or event management experience, including using Zoom tech/features for large events/meetings

• Great energy, highly proactive, sharply focused, always a step ahead of the game!

The expected pay range for this position is $33.17 to $43.75 per hour. The actual pay will be pro-rated based on the 50% FTE.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Why Stanford is for You

Stanford’s dedicated 16,000 staff come from diverse educational and career backgrounds. We are a collaborative environment that thrives on innovation and continuous improvement. At Stanford, we seek talent committed to excellence, driven to impact the future of our legacy, and improve lives on a global sphere. We provide competitive salaries, excellent health care and retirement plans, and a generous vacation policy, including additional time off during our winter closure. Our generousperksalign with what matters to you:

• Freedom to grow. Take advantage of career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or leader discuss global issues.

• A caring culture. We understand the importance of your personal and family time and provide you access to wellness programs, child-care resources, parent education and consultation, elder care and caregiving support.

• A healthier you. We make wellness a priority by providing access to world-class exercise facilities. Climb our rock wall, or participate in one of hundreds of health or fitness classes.

• Discovery and fun. Visit campus gardens, trails, and museums.

• Enviable resources. We offer free commuter programs and ridesharing incentives. Enjoy discounts for computers, cell phones, recreation, travel, entertainment, and more!

We pride ourselves in being aculturethat encourages and empowers you.

How to Apply

We invite you to apply for this position by clicking on the “Apply for Job” button. To be considered, please submit a cover letter and résumé along with your online application.

*The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting acontact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information

• Schedule: Part-time

• Job Code: 4098

• Employee Status: Fixed-Term

• Grade: F

• Requisition ID: 104339

• Work Arrangement : Hybrid Eligible