National Student Support Accelerator Quality & Improvement Program Administrator, SCALE Initiative

Graduate School of Education, Stanford, California, United States

Administration

Post Date Jul 16, 2024

Requisition # 103965

TheStanford Accelerator for Learning (SAL)seeks a full-time Program Administrator to facilitate integrated administrative and organizational processes for a robust and ambitious University initiative. If you thrive in an academic environment where everyone has a chance to be a creative problem solver and move projects forward, and you have an interest in advancing learning opportunities for students of all ages, we invite you to come join our team at SAL!

Note: This position is a one-year fixed term appointment based on Stanford’s main campus and will be eligible for a hybrid work arrangement (partly in-person, partly remote). Interested candidates should include a resume and cover letter describing why they are interested in this position at this stage of their career.

About Us:

Housed atStanford Graduate School of Education, theStanford Accelerator for Learningis the first university-wide initiative connecting scholars across disciplines and with external partners to bridge research, innovation, practice, and policy, and bring quality scalable and equitable learning experiences to all learners, throughout the lifespan. The Stanford Accelerator for Learning focuses on learning challenges most in need of new discoveries, evidence, and solutions and where we believe Stanford can make the most difference. Those include: adult & workforce learning, digital learning, early childhood education and development, equity in learning, learning differences, and policy & systems change.

The SCALE initiative (Systems Change for Advancing Learning and Equity) works to equalize and improve educational opportunities for students by supporting implementation of the most promising educational practices. One such project within this initiative is theNational Student Support Accelerator(NSSA), a project begun in response to the pandemic and addressing the learning and emotional needs of students. Since then, it has expanded into a research, strategic advising, tool development, and engagement program aimed at increasing students’ access to the individualized supports they need to thrive.

What You’ll Do:

Reporting to the Quality and Improvement Program Manager, the Program Administrator will support administrative processes and collaborative efforts that will further the work of the Tools team to drive implementation of high-impact tutoring by supporting the development research-backed resources and tools, and promoting quality standards. The work will include facilitation of the Tutoring Quality Improvement System (TQIS), which acts as a tutoring program quality assessment tool for the field. The Quality & Improvement Program Administrator must have a demonstrated ability to support a community of diverse perspectives and cultures in an inclusive environment.

Core Duties:

• Coordinate email correspondence, data organization, data tracking, resources, and information for tutoring organizations participating in Tutoring Quality and Improvement System (TQIS)

• Support in executing the TQIS system, including the Self-Assessment and the Badging Process as outlined in the operating manual, and suggest and implement updates to the system.

• Support the Program Manager to facilitate communication with the engagement team, research team, and consultants regarding project needs for the Tools team.

• Answer or draft answers to basic inquiries from tutoring provider or state/district level contacts regarding TQIS and request support for more complex inquiries.

• Serve as a resource regarding a defined set of Tools content, policies, and procedures, and as needed take ownership of select project elements.

• Support the tool development process through coordination, tracking, research, outreach, and other efforts for the tools team under the supervision and guidance of the program manager.

• Maintain and suggest updates regarding approved content on the NSSA website(s).

Additional responsibilities with the SCALE Initiative include:

• Occasionally review relevant articles and other resources to ensure NSSA team is aware of news and trends in the field and provide input into strategic advising, tools, research, and engagement efforts.

To be successful in this role, you will bring:

Minimum education and experience requirements:

High school diploma and three years of administrative experience, or combination of education and relevant experience.

Knowledge, Skills and Abilities:

• Proficient computer skills and demonstrated experience with office software and email applications.

• Demonstrated success in following through and completing routine tasks.

• Strong organizational skills and attention to detail.

• Strong verbal and written communication skills.

• Excellent customer service and interpersonal skills.

• Ability to prioritize and multitask.

Desired Qualifications:

• Passion for driving equitable education outcomes for all students and specifically for high-impact tutoring.

• Ability to assess workflows and design and implement systems to streamline operations.

• Proficient in Microsoft, Google, Slack, Zoom, and other social media platforms.

Work Standards:

• Interpersonal Skills: Demonstrates the ability to work well with colleagues and clients and with external organizations.

• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu.

PHYSICAL REQUIREMENTS*:

• Frequently sit, grasp lightly, use fine manipulation and perform desk-based computer tasks, lift, carry, push and pull objects weighing up to ten pounds.

• Occasionally stand, walk, grasp forcefully, use a telephone, write by hand and sort and file paperwork or parts.

• Rarely lift, carry, push and pull objects weighing 11-20 pounds.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the

Why Stanford is for You:

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

• Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.

• A caring culture . We provide superb retirement plans, generous time-off, and family care resources.

• A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.

• Discovery and fun. Stroll through historic sculptures, trails, and museums.

• Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more

The expected pay range for this position is $27.40 to $32.69 per hour.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the university will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

HOW TO APPLY

We invite you to apply for this position through Stanford’s Career Search. Locate the job requisition ID [103965] and click on the “Apply for Job” button. To be considered, you must submit a cover letter and résumé along with your online application.

Finalists must successfully complete a background check prior to working at Stanford University.

Applicants to this position must be available to work in the United States without sponsorship for 2 years or more. OPT permit holders should confirm that they are eligible to work in the US at the Stanford GSE for two years or more.

Consistent with obligations under the law, the University will provide reasonable accommodation to any employee with any disability who requires accommodation to perform the essential functions of his or her job.

Stanford is an equal opportunity employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or another other characteristic protected by law.

Additional Information

• Schedule: Full-time

• Job Code: 4097

• Employee Status: Fixed-Term

• Grade: E

• Requisition ID: 103965

• Work Arrangement : Hybrid Eligible