[Position Summary: *[ONSITE POSITION, THIS IS NOT A REMOTE or HYBRID OPPORTUNITY *[We are seeking a Level 1 IT Support Technician to join our team here in Stamford, CT. The successful candidate will be responsible for basic technical support, including hardware and software troubleshooting, data entry, and report generation. This role is ideal for someone with a passion for technology and a strong attention to detail, providing essential IT services to ensure the smooth operation of our organization's systems. *[Key Responsibilities:]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}*

• Hardware Troubleshooting: Diagnose and resolve issues with computers, printers, peripherals, and other devices. Perform basic maintenance, setup, and configuration of hardware.
• Software Support: Assist in troubleshooting software applications, operating systems, and network connectivity issues. Provide basic support for software installations and updates.
• Data Entry: Enter, update, and maintain accurate data within various IT systems and databases. Ensure all records are kept up to date and meet data integrity standards.
• Report Generation: Create and maintain regular reports, including IT asset management, incident reports, programmatic data and performance metrics. Analyze data and provide insights to improve IT processes.

*[Supervision and Scope: *[The Level 1 IT Technician is responsible for the day to day activities of the Information Technology department This includes working closely with the Program Directors for deliverables. The Level 1 IT Support is supervised by the Director of Information Technology.

[[GENERAL STAFF RESPONSIBILITIES]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}

Participate in meetings once a month or as necessary to review data.