Job Information
NBC Universal Digital Operator (Olympics), Peacock, Direct-to-Consumer in Stamford, Connecticut
NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.
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This Is Your Golden Opportunity
We’re looking for world-class talent to help bring action-packed coverage of The Olympics and Paralympics to viewers across the country.
Set to take place in Paris, France, July 26-August 11, 2024, with the 17th Summer Paralympic Games from August 28-September 8, 2024, this is your chance to help shape one of the most monumental moments in sports.
Whether you're fully absorbed in the energy at our state-of-the-art facility in Stamford, Connecticut, or immersed in the vibrant atmosphere of Paris, this is your chance to capture the electrifying spirit of competition, to join in the magic, and to ignite inspiration through cutting-edge production and uncompromising storytelling.
Become part of our winning team. Join us in bringing the most innovative, creative, and compelling Olympics and Paralympics coverage in our history to audiences everywhere.
The L1 Operator will be responsible for ensuring timely and reliable delivery of NBCU live and VOD content to the NBC OTT Platforms. The L1 Operator will provide real time monitoring and support for the delivery of NBCU content. Monitoring takes place through a combination of “eyes on glass” and a host of data aggregation tools within the Digital NOC.
Responsibilities:
Monitor the end-to-end distribution of NBCUniversal digital video assets on NBC OTT Platforms
Perform L1 monitoring and support of digital video workflows including escalating to L2, resolution and reporting out
Digital encoder set up of event-based streaming across all events during the 2024 Paris Olympics
Clearly communicate with production teams to ensure broadcast standard execution of livestreams
Physical checks on endpoint devices and platforms to ensure assets are available as expected
Partner with engineering to monitor traditional and digital signal transmission
Develop expertise of distribution workflows and communicate support cases across departments to help firm-up operations
Create and maintain strong working relationships with internal and external distribution partners
Basic Qualifications
Bachelor’s degree or related field experience
Minimum of one (1) year of previous industry, database or related analytic experience
Minimum of one (1) year of experience in a NOC, Digital Operation or Media Operations facility
Excellent computer skills
Excellent written and verbal communication skills
Desired Characteristics
Bachelor’s degree in a relevant field
Prior experience in a support role strongly preferred
Experience, understanding and knowledge of digital product and distribution systems, standards and processes
Technical experience with digital video and audio, troubleshooting and test techniques
Prior experience with video encoding, delivery distribution workflows
Experience with scheduling and resource management
Strong attention to detail, communication and interpersonal skills
Effectively flexible in approach, and responds well to pressure
A track record of meeting or exceeding performance expectations
Eligibility Requirements:
Must be willing to work in Stamford, CT
Must have unrestricted work authorization to work in the United States
Must be 18 years or older
Willingness to travel and work overtime, and on weekends with short notice
It is the policy of NBCUniversal and NBCUniversal’ s affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
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