Working Title: IT Advanced Quality Analyst/Tester

Job Class: Information Technology Specialist 4

Agency: Minnesota IT Services

• Job ID : 77821

• Location : St. Paul - #Li-Hybrid

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 06/24/2024

• Closing Date : 07/01/2024

• Hiring Agency/Seniority Unit : Minnesota IT Services

• Division/Unit : Department of Public Safety/Bureau of Criminal Apprehension

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $36.52- $60.24 / hourly; $76,254 - $125,781 / annually

• Job Class Option : Info Tech Quality Assurance

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Exempt - Administrative

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,600+ professionals of Minnesota IT Services (https://mn.gov/mnit/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Bureau of Criminal Apprehension (BCA) within the Department of Public Safety (DPS). MNIT BCA provides comprehensive IT operations and support services, custom application development, and dedicated business-specific support functions for investigative and specialized law enforcement services. You will support an agency that partners with law enforcement, public safety, and criminal justice agencies to prevent and solve crimes.

As an IT Advanced Quality Assurance Analyst, you will provide professional knowledge and skills in information systems software automated testing, quality assurance and quality control of application software and systems. You will be performing test automation on systems that support the BCA products. You will also promote appropriate testing methodologies, mentor junior team members, identify and manage defects in the software systems, and create/maintain quality control artifacts.

This position requires an employee to be onsite at the work location 2 days per week.

• Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St Paul, MN

• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume.

This position requires a minimum of four (4) years of experience in performing advanced IT quality assurance and automated testing functions.

Experience must include:

• Quality Assurance Analyst role creating and executing automated test scripts from scratch, execute, and maintain them.

• Creating quality assurance relevant documentation.

• Participating in formal review of business/functional requirements and application design.

• Experience analyzing and reporting overall test status and results.

• Experience defining regression tests for existing and new systems.

• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.

• Customer service skills that include active listening, empathy, and problem-solving.

• A master’s degree in information technology or a related field substitutes for three years of experience, or a related bachelor's degree substitutes for two years, or a related Associate's substitutes for one year.*

Preferred Qualifications

• Experience in software Quality Assurance/Quality Control methodologies, process, and technologies with respect to manual, automation, smoke, functional, integration, accessibility, and performance/stress testing areas.

• Proven ability to collaborate, work effectively as part of a team, and establish and maintain working relationships with all levels of stakeholders, business, and technology staff.

• Experience in manual and automated testing which includes the ability to identify appropriate tests suitable for automation, creating automated tests from scratch, executing automated tests, identifying and correcting errors in automated tests, and reporting on results using tools such as Jira/Xray.

• Experience with program languages and software development technologies such as, JAVA, .NET, and SQL.

• Experience with web services testing with SoapUI using REST and SOAP APIs.

• Experience testing in an Agile/Scrum and Kanban development environment.

• Experience working with Law Enforcement or Criminal Justice Systems.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)

• Criminal History Check

• Reference Check

• Social Security and Address Verification

• Education Verification

• CJIS Background Check

• Drug screen

• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.