• Anticipates and recognizes bottlenecks in work processes between teams and makes suggestions for ongoing improvement. Leads implementation teams and ensures the successful execution of new ideas or approaches. Coordinates with team to define the measures of success for process improvements.

• Identifies the interrelatedness of work activities across teams and recommends improvements to processes to increase effectiveness.Removes team barriers to implementing new ideas or approaches by securing the necessary resources or support from senior management.Ensures process improvement initiatives focus on measurable results, and helps teams establish measures of success.

• Coordinates bringing together different stakeholders with varied perspectives to develop solutions to issues and contributes own suggestions.Thinks holistically to identify opportunities around policies/ processes to increase efficiency across organizational boundaries.Assists with a whole systems approach to analyzing issues by ensuring all components (structure, people, process, and technology) are identified and accounted for.

• Creates clear, concise, and organized communication materials (e.g., policies & procedures, guidelines, presentations, messages).Considers and understands the audience’s specific needs and comprehension level to determine the most appropriate message and delivery method, limiting or explaining technical language."

• Utilizes resources to maximize performance and value added; utilizes reports and tools to track operational efficiency.Identifies processes, activities and tasks that do not add value; suggests improvements that impact the quality of products, services, and processes.Constantly works to improve own efficiency; double-checks the accuracy of the output of others to ensure high quality delivery.

• Creates metrics to monitor performance across multiple teams and ensure efficient execution and effective delivery of work. 

Qualifications:

• Inherent understanding and passion for WWT's Core Values  

• Minimum 7 years of experience working in an IT organization

• Minimum 5 years of experience working as an Agile Coach, Delivery Manager, or Agile Consultant

• Preferred experience working as an Agile Coach in a Scaled Agile environment 

• Bachelor of Computer Science or comparable degree/experience 

• Power user of an Agile management tool such as ServiceNow SPM, digital.ai, JIRA, or Rally 

    

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement

• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities

Preferred Locations Include: Missouri and potentially others

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.