JOB SUMMARY

The Dir, eDiscovery position is responsible for the development and oversight of processes that ensure Charter’s compliance with Charter’s Legal Hold and eDiscovery policies. This position will manage a team that supports Charter attorneys in the execution of litigation and compliance matters.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently supports all efforts to simplify and enhance the customer experience.

• Support Charter and outside counsel attorneys by providing expertise in custodian/system scoping, data collection, and data processing/review/and production processes.

• Develop strategic plans that include process and technology improvements.

• Develop and manage team and e-discovery budgets, ensuring strict fiscal adherence.

• Automate and implement tools necessary to efficiently and effectively track, assess, and report on legal matters.

• Oversee the custodian email journaling process.

• Ensure structured and unstructured data is preserved appropriately.

• Direct and have oversight of the collection of responsive data.

• Serve as a liaison with custodians and data owners (systems) as to where data resides and how it is used.

• Provide 30(b)(6) support and testimony as required.

• Assist in scoping litigation holds.

• Manage the relationship with e-discovery vendors.

• Audit legal hold processes to ensure compliance.

• Provide timely reporting on all e-discovery efforts.

• Identify trends and making recommendations for process and vendor changes.

• Update and maintain Charter’s Legal Hold eDiscovery processes.

• Lead and develop a team of direct reports to include hiring, coaching, and evaluating performance.

• Perform other duties as assigned.

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English

• Proven litigation practice, project management, and business analysis experience

• Ability to handle multiple projects and priorities simultaneously with a high degree of accuracy, professionalism and client-service orientation

• Thorough knowledge of software used in the electronic discovery process. Specific experience with Relativity is required

• Detailed knowledge of litigation and related discovery processes

• Working knowledge of enterprise-class production IT systems such as Exchange email, ERP systems, and SharePoint

• Knowledge of case law applicable to electronic discovery and of the electronic discovery process, including evolving technical and operational standards created through case law, rulemaking, and groups such as EDRM

• Demonstrated interpersonal and strong leadership skills

• Possess excellent written and verbal communication skills to enable effective and professional communication with clients, colleagues, and vendors

• Experience preparing analytics and reports using Microsoft Excel and PowerPoint

Required Education

• Bachelor’s degree in Business or related field or equivalent combination of education and experience

Required Related Work Experience and Number of Years

• Ediscovery experience – 7+ Project management experience – 7 PREFERRED QUALIFICATIONS

Preferred Education

• Project Management or eDiscovery certificate preferred

WORKING CONDITIONS

• Office environment

LLM708 2024-41349 2024

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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

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