Job Information
Motion Recruitment Partners Brokerage Customer Complaints Specialist in St. Louis, Missouri
Brokerage Customer Complaints Specialist
St. Louis, MO
Hybrid
Contract
$32.31/hr - $36.41/hr
Outstanding contract opportunity! A well-known Financial Services Company is looking for a Senior Brokerage Customer Complaints Specialist in St. Louis, MO or Salt Lake City, UT (Hybrid).
Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Contract Duration: 6 Months
Required Skills & Experience
2+ years of Customer Service, Financial Services, or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
Series 7 required – MUST BE ACTIVE (or within 2-year window so it may be re-activated quickly)
Brokerage operations experience
Customer service experience
Microsoft Products
Strong attention to detail & ability to analyze data.
Desired Skills & Experience
- 1-3 years brokerage experience is preferred.
What You Will Be Doing
Participate in low to moderately complex initiatives and identify opportunity for process improvements within Customer Service.
Review and analyze basic or tactical Customer Service assignments or challenges that require research, evaluation, and selection of alternatives, related to low-to-medium risk deliverables.
Present recommendations for resolving low to moderately complex situations and exercise some independent judgment while developing understanding of function, policies, procedures, and compliance requirements.
Provide information to client personnel in Customer Service.
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by: Chris Clark
Specialization: Accounting / Finance Professional
Motion Recruitment Partners
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