This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1193285

Client Access Specialist:

Northeast Kingdom Human Services is seeking a dedicated Client Access Specialist to join our team. The primary responsibilities of this position include efficiently managing front-office operations and ensuring a seamless client experience. This involves tasks such as checking clients in and out, scheduling and rescheduling appointments, verifying insurance coverage, and performing general office duties. The ideal candidate will play a crucial role in creating a welcoming atmosphere for our clients through professional and empathetic communication.

Key Responsibilities:

• Check clients in and out with compassion and efficiency.
• Schedule and reschedule client\'s appointments, considering their needs.
• Verify insurance coverage for all clients, ensuring accurate and timely processing.
• Perform general office duties to contribute to the overall efficiency of the practice.

Essential Skills and Abilities:

• Excellent customer service and communication/phone skills to engage with clients professionally.
• Ability to manage multiple tasks simultaneously, demonstrating effective organizational skills.
• Strong computer skills, including proficiency in relevant software and applications.
• Empathetic to client\'s needs and concerns, creating a supportive environment.
• Prompt and dependable in meeting deadlines and completing tasks.
• Ability to act as a team player in a fast-paced environment, collaborating with colleagues to achieve common goals.