HPC Climbing Wall and Night Operations Coordinator

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HPC Climbing Wall and Night Operations Coordinator

Salary

$50,000.00 - $54,000.00 Annually

Location

St. George 84770, UT

Job Type

Full-Time Staff

Job Number

25PRO880-1

Division

Administrative Affairs

Department

Administrative Affairs

Opening Date

08/29/2024

Closing Date

9/15/2024 11:59 PM Mountain

• Description

• Benefits

• Questions

Position Announcement

Under the leadership and direction of the HPC Marketing & Building Operations Manager, this position coordinates all activities in the climbing wall area, as well as nightly operations for the Human Performance Center and Student Activity Center. This person is responsible for the training and supervision of climbing wall staff and acting as the HPC management during the evening hours. Ensures the climbing patrons get the best possible experience when using the climbing wall and other HPC facilities.

Performs daily facility operational responsibilities that include supervise and set-up/teardown of informal events; complete facility walkthroughs including head counts; manage, setup, teardown and supervise reservations and events; maintain a safe and enjoyable facility environment; and other duties as assigned. Information about the Human Performance Center can be found online athttps://hpc.utahtech.edu/while information about the Student Activity Center can be found online athttps://sac.utahtech.edu/.

Responsibilities

Climbing Wall:

• Coordinate with various stake holders to ensure the success of the climbing wall and other events that are called upon by HPC Marketing & Building Operations Manager and HPC Assistant Manager & Aquatic Operations. This includes general student climbing, academics, campus recreation and rentals.

• Responsible for hiring, supervision, training, scheduling, and evaluating climbing wall staff.

• Design and implement marketing programs to enhance revenues for the climbing wall.

• Assist in recruiting, rentals, and events for the HPC climbing wall.

• Maintain proficiency in the Connect 2, Fusion software for the climbing wall. Ensure all staff are appropriately trained on use of software.

• Maintain an accurate inventory of all climbing wall equipment and operational supplies, and report equipment needs to supervisor.

• Ability to coordinate with Campus Recreation Outdoor Adventures to teach climbing clinics This could include intro to climbing/climbing wall orientation, climbing conditioning, movement & technique, learn to belay, climbing wall fitness, fundamentals to climbing, intro to speed climbing, bouldering clinics, and any other clinics we can offer to UT students, and enforce climbing wall guidelines and procedures to patrons.

• Set routes on the climbing wall and have set schedule of when route setting will occur with minimal disruption to patron usage.

• Conduct Inspections of equipment and climbing wall and teach P/T staff how to conduct safety inspections on auto belay, ropes, holds, and climbing equipment. This includes keeping an accurate log for daily, monthly, bi-annual, and annual inspections.

• Share inspection and safety reports with risk management when called upon to do so.

• Manage the operations of the climbing wall. Responsible for oversight of day-to-day business operations, inventory management, facility upkeep, and customer service.

• Develop onboarding and training for staff each semester and throughout the year.

• Hold monthly trainings and staff meetings with part-time staff.

• Perform other duties as assigned.

Night Operations:

• As part of the HPC management team, responsible for nightly operations for the HPC and SAC.

• Coordinate with Event management within the HPC, SAC and Climbing wall areas for evening activities and operations. This may include event set-up, event bookings, staffing needs, marketing, event assessment, and reconciliation. Ensures events are efficient, effective, promoted, and collaborative at the highest professional quality possible.

• Be cross-trained in HPC and SAC operations and pool operations to provide additional coverage when needed.

• Perform basic facility assessments, pre-planning, and readiness. May include but is not limited to venue set-ups, chairs, AV, media, staging, house/ushering management, carpet or blue flooring, threat/hazard analysis for safety of employees and patrons, venue equipment maintenance, event take down, reconciliation, etc.

• Act as supervisor for P/T employees for HPC and SAC, which may include front desk staff, facility supervisors, lifeguards and climbing wall staff.

• Attend HPC Department Meetings, Facility Management and University meetings.

• Maintain strong knowledge of climbing wall and HPC and SAC guidelines and procedures.

• Assist HPC Manager with planning and administering an annual budget and monthly goals. Define goals/targets for activities and the achievement for the space objectives, and utilize feedback for future events.

• Perform other duties as assigned.

Qualifications

• Bachelor’s Degree in related field (Outdoor Adventures, Climbing Wall Operations, Exercise Science, Recreation Management, or Sports Management, etc.) required.

• At least two (2) years’ climbing wall operation work experience, as well as knowledge of climbing belay techniques, movements in climbing, speed climbing, lead climbing and route setting required.

• Climbing Wall Instructor (CWI) and Single Pitch Instructor (SPI), CPR and First Aid Certifications.

• Ability to get Working from Height & Route Setting certifications during first year of employment.

• Must be able to work a 10am-7pm or 11am-8pm Monday - Thursday, and 9am - 6 pm Friday schedule (with Fridays dedicated for route setting). Some weekend work will be required depending on events.

• Experience in developing events and marketing climbing wall to students, staff, and faculty, as well as a rental option for community preferred.

• Good computer and business skills.

• Ability to effectively manage staff of part-time student employees, with proficiency in team building concepts, supervision, training, evaluating, fiscal management, and assessment planning.

• Possess strong interpersonal communication skills (both written and verbal) when working with students, faculty and staff, and community through events or rentals.

• Must be highly organized and capable of coordinating and multi-tasking ongoing projects, tasks, and stakeholders. Ability to handle stressful situations.

• Ability to work well with various stakeholders both internal to the campus and external, with strong customer service skills.

Supplemental Information

POSITION DETAILS, COMPENSATION AND BENEFITS: Full-time overtime-exempt staff position. Annual salary of $50,000-$54,000 depending on qualifications and experience. Desired start date of October/November 2024. Excellent benefits package included that begins on start date; includes medical, dental, vision, employee assistance and wellness programs, life, disability, retirement, undergraduate tuition waivers for employees and eligible dependents, as well as paid holidays in addition to sick and vacation leave accruals. Seehttps://humanresources.utahtech.edu/employee-benefits/under "Benefits Summary" for more details.

ELECTRONIC APPLICATION PROCEDURES: Application review beginsSeptember 16, 2024. Submit application materials (including resume contents and contact information for three professional references) and upload cover letter electronically. If, because of a disability, you need special services or facilities in order to apply for this opening, please call the Human Resources Office at (435) 652-7520.

ABOUT THE UNIVERSITY: Utah Tech University is an open, comprehensive, polytechnic institution, committed to exceptional student learning and success that has adopted an instructional approach of "active learning. active life" and a culture of innovation and entrepreneurship. We seek faculty and staff committed to creating an active, applied and career-oriented learning environment that is student-centered. Established in 1911 as a community college and in 2013 as a state university, our University is located in picturesque southwestern Utah, approximately 120 miles north of Las Vegas. The area is renown for its red rocks, desert climate, over 300 days of sunshine annually, and featuring easy access to world-class outdoor recreational opportunities.Click here to learn more about the University (https://about.utahtech.edu/) .

Utah Tech University is a fast-growing Utah public institution of higher education, with more than 12,000 students. We offer over 250 programs, including masters, bachelors, associates, certificates, endorsements, minors, and/or emphases. We seek to recruit and retain diverse and ambitious faculty and staff who bring new ideas, possess values and career aspirations aligned with the mission and vision, and are inspired to build a premier open, comprehensive, polytechnic university. Utah Tech University is an Equal Opportunity / Affirmative Action employer; the President and employees of the University are fully committed to Affirmative Action within its employment programs and activities. Utah Tech does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, pregnancy, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or the University’s non-discrimination policies:

• Director of Equity Compliance / Title IX Coordinator: Hazel Sainsbury -titleix@utahtech.edu, HCC 579, 435-652-7747.

• Deputy Title IX Coordinator: LaShun McGhee -titleix@utahtech.edu, 435-652-7731.

For further information regarding non-discrimination, please visithttps://titleix.utahtech.edu/or contact:

• U.S. Department of Education, Office of Assistant Secretary for Civil Rights,ocr@ed.gov, 800-421-3481.

• U.S. Department of Education, Denver Regional Office,ocr.denver@ed.gov, 303-844-5695.

The University provides key institutional information regarding Academics, Campus Safety, Student Services, Employment Laws, and other requirements per the Higher Education Act and other consumer information requirements to prospective students, students, UT employees, and prospective employees online athttps://utahtech.edu/right-to-know/andhttps://police.utahtech.edu/clery-act/.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification.

Click here to visit https://humanresources.utahtech.edu/employee-benefits/to learn more about the wonderful benefits available to you as a Utah Tech employee!

Highlights from Utah Tech's benefits package include:

• 14.2% retirement contribution, paid 100% by the employer (no match required), vested on day 1 of full-time employment;

• Regular undergraduate tuition waiver (paid at 100%) for employee, spouse, and unmarried dependent children to take courses at Utah Tech;

• Full medical, dental, and vision plans, with low employee-paid premiums, that begins on day 1 of full-time employment;

• Flexible Spending Accounts or Health Savings Accounts available;

• Employer-paid basic life insurance & disability insurance coverage from day 1 of full-time employment;

• Generous staff leave accruals, plus 12 paid holidays per calendar year.

  01

  The following attachments are required to apply for this position. The size limit on a single attachment is 5 MB. You may attach up to 10 attachments. If you do not submit all of the required documents, your application may not receive full consideration. You will not be able to edit or add to your application once it has been submitted. Cover Letter Resume Contact information (including email) for three professional references Have you uploaded these documents?

• Yes

• No

  02

  Which pronouns do you use? Check all that apply.

• He, Him, His

• She, Her, Hers

• They, Them, Theirs

• Other

  03

  Will you hold at least a Bachelor's degree in the required area for this position by the desired start date?

• Yes

• No

  04

  Do you currently have at least two years of experience as listed in the job announcement?

• Yes

• No

  Required Question

Agency

Utah Tech University

Address

Human Resources

225 S. University Avenue

St. George, Utah, 84770

Phone

435-652-7520

435-879-4521

Website

http://humanresources.utahtech.edu