Consumer Sales Representative-Retail Job Locations

US-UT-St George

ID 2024-23648  

Company TDS Cable Operations  

Pay Range $17.31 - $25.97 Overview

Work Location: 111 W 700 S., St. George, UT Type of Position: Full Time - 40 Hours per Week Hourly Rate: $18.85 with UNCAPPED commission! Annual earnings will be around $43,400 if you are just meeting your goals! Hours: 8:00AM - 5:00 PM (NO WEEKENDS!) Lunch/Breaks: 60-minute lunch, and two 15 - minute paid breaks depending on the schedule for the day!

What does a day in the life as a Consumer Sales Representative - Retail look like?!

You'll start by getting logged into the systems before unlocking the store doors, then depending on the store traffic, you'll initiate your day by welcoming customers either in person or over the phone. During customer interactions, your primary focus is to address their initial inquiries with a positive demeanor, displaying empathy when necessary. These interactions will include a variety of what a customer is looking for, including questions about new or existing services, troubleshooting issues or inquires about our fiber construction. You will be expected to utilize the provided tools effectively to retain customers and boost revenue by promoting additional services. (Do you think you have what it takes to earn a spot on the 5 - day Elite Seller trip to a tropical destination!?)  While daily tasks may vary, you will generally spend more time on call then assisting customers in person at the store. Did we mention that you'll also be receiving these amazing benefits? Medical, Dental, Vision coverage starting on day 1 of employment! * Excellent 401k plan (100% matching on 3%, 40% matching on 2%) * 3 weeks of vacation and 2 weeks of sick time per year! 5 weeks of PTO! * Discounts on TDS services * Tuition assistance after working with TDS for 1 year * Opportunity to earn a spot on our 5-day Elite Seller trip to a tropical destination! * $175 additional payments during the first 2 months of employment. If you are considering jobs like Customer Service Representative, Retail Associate, Retail Sales Associate, Retail Team Member, or Retail Sales Representative, then this career move would be a great fit! The pay range listed for this position represents the low and high end of the base compensation range. However, the base pay rate offered for this position is expected to be $18.85 per hour. Also, certain positions are eligible for additional forms of compensation. About us: TDS Broadband Service provides cable TV, broadband internet, and phone service for more than 370,000 customer connections in Arizona, Colorado, Nevada, New Mexico, North Carolina, Oregon, Utah, and Texas. Visit helloTDS.com.

Responsibilities

In this role, you will: * Deliver sales results through providing exceptional customer service: exceed or meet monthly sales goals of strategic products such as but not limited to, Voice, High Speed Data, TV and Internet Content Product offerings. * Delight and retain existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal service requests, toll inquiries, and other miscellaneous inquiries. * Consult with customers on these service calls to identify customer technology needs and offer TDS product solutions they may not currently have and/or offer... For full info follow application link.

Employment at TDS is subject to post-offer, pre-employment drug testing.

At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disabil ity, status as a protected veteran or any other status protected by law. To learn about our diversity and inclusion philosophy and culture, click here!