-
Wolters Kluwer
-
Springfield, Illinois
...
Customer Service Operations Associate role offers growth potential opportunities, professional ... offices, weekends off, and amazing benefits.
What You'll be Doing:
The Customer Service
...
-
Wolters Kluwer
-
Springfield, Illinois
...
within each customer. Additionally, the position will require the ability to analyze operations ... and services, ensuring that we are meeting customer’s needs and expectations. The SAE manages larger
...
-
Wolters Kluwer
-
Springfield, Illinois
...
telemarketing, customer service, or sales experience. We will also consider candidates without sales experience ... and provide ongoing service and support in named accounts.
**Duties and responsibilities
...
-
Wolters Kluwer
-
Springfield, Illinois
...
. Corporate legal and insurance claims departments trust our innovative technology and end-to-end customer ... spent identifying customer needs, developing pipeline, and pursuing the expansion of products and
...
-
Wolters Kluwer
-
Springfield, Illinois
...
The Customer Success Associate (Enterprise Client Team) conducts advanced, large-scale business ... OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business
...
-
Wolters Kluwer
-
Springfield, Illinois
...
customers have as well as their status quo
Thoroughly understand customer (general counsel’s) workflow ... Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is
...
-
Wolters Kluwer
-
Springfield, Illinois
...
, Customer Service and Billing to solve billing/service issues that could affect the renewal of a ... develop deep relationships with customers and prospects
Strong Customer Service skills
...
-
Wolters Kluwer
-
Springfield, Illinois
...
claims departments trust our innovative technology and end-to-end customer experience to drive world ... -related processes; maintaining and growing existing customer business; serving as a liaison between
...
-
Wolters Kluwer
-
Springfield, Illinois
...
, Customer Service and Billing to solve billing/service issues that could affect the renewal of a Managed ... customers and prospects
Strong Customer Service skills
Enthusiasm and eagerness to learn
...
-
Wolters Kluwer
-
Springfield, Illinois
...
content standards
Drive new account/customer development to meet weekly, monthly, and annual sales ... customer business to meet weekly, monthly and annual sales goals by contacting or meeting with existing
...
-
Wolters Kluwer
-
Springfield, Illinois
...
applicable tech stack application
Work closely with the assigned Account Manager, Customer Service and ...
Strong Customer Service skills
Enthusiasm and eagerness to learn
Consulting mentality
...
-
Wolters Kluwer
-
Springfield, Illinois
...
communicating customer needs to inform product improvements and product extensions; ensuring execution of field ... customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants
...
-
Wolters Kluwer
-
Springfield, Illinois
...
The Customer Success Associate (Enterprise Client Team) conducts advanced, large-scale business ... OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business
...
-
Wolters Kluwer
-
Springfield, Illinois
...
service lines
Maintain market and customer knowledge to stay informed about trends and developments ... quota, adhere to defined processes and policies, and develop or maintain customer relationships. The law
...
-
Wolters Kluwer
-
Springfield, Illinois
...
contract/service terms. Manages complex and difficult to close sales.
**ESSENTIAL DUTIES AND ... Specific region.
Customer Relationship Management: Maintain positive working relationships
...
-
Wolters Kluwer
-
Springfield, Illinois
...
virtual desktops are part of the Remote Workplace service, supports 7,000 users worldwide for their day to ... support for other GBS IT teams to ensure the service is healthy, available and utilized efficiently
...
-
Wolters Kluwer
-
Springfield, Illinois
...
development of Salesforce Analytics (Einstein) and provide best practices for Sales and Service Clouds ... developer within Salesforce Service Cloud, implementing custom functionalities and integrations
...
-
Wolters Kluwer
-
Springfield, Illinois
...
Salesforce platform (CRM, Sales Cloud, and Service Cloud), strong technical skills in Salesforce development ... analyze business requirements related to salesforce capabilities (CRM, Sales Cloud, and Service Cloud
...
-
Wolters Kluwer
-
Springfield, Illinois
...
departments trust our innovative technology and end-to-end customer experience to drive world-class business ... .
Customer Advocacy:
Advocate for the client while maintaining a holistic view of the relationship on
...
-
Wolters Kluwer
-
Springfield, Illinois
...
premise software license, professional service, partner, strategic partnership, customer agreements, and ... negotiating licensing and customer agreements.
Superior legal drafting and negotiating skills
...
-
Wolters Kluwer
-
Springfield, Illinois
...
to and from the customer during project work. Monitors the effectiveness of installations and ensures ... .
Synthesizes network technical, service management, and functional requirements specifications.
Integrates
...
-
Wolters Kluwer
-
Springfield, Illinois
...
, HFM
Outsourcing experience from both customer and service provider perspectives
**Other ... they relate to achieving or exceeding agreed to service levels.
This position is critical to the
...
-
Wolters Kluwer
-
Springfield, Illinois
...
, HFM
Outsourcing experience from both customer and service provider perspectives
**Other ... they relate to achieving or exceeding agreed to service levels.
This position is critical to the
...
-
Wolters Kluwer
-
Springfield, Illinois
...
the completion of the Form 5500 while communicating with the customer throughout the process ... and schedules
Create valuation packages for customer review
Assist with training of junior
...
-
Wolters Kluwer
-
Springfield, Illinois
...
) Legal and Regulatory is responsible for prospecting new business in new customer accounts to support the ... .
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
...
-
Wolters Kluwer
-
Springfield, Illinois
...
Solutions in a positive, professional, and customer-focused manner
Treats fellow employees and ... .
Provides timely, accurate, and quality responses (written, verbal) to customer inquiries, as needed
...
-
Wolters Kluwer
-
Springfield, Illinois
...
all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative
...
-
Wolters Kluwer
-
Springfield, Illinois
...
customer/departments is an Equal Opportunity / Affirmative Action employer.
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an
...
-
Wolters Kluwer
-
Springfield, Illinois
...
Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is ... Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal
...
-
Wolters Kluwer
-
Springfield, Illinois
...
and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative ... subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All
...
