Looking to feed your desire to give to your community and support those who need a helping hand? Look no further! Not only is Brightli growing the amount of its resources, services, and facilities to assist as many communities as possible, it also provides plenty of opportunity for growth in your current field and the freedom to explore others. Our culture and our environment are unlike any other. We offer highly-competitive pay and a full range of top-notch full-time employee benefits such as:

• Medical

• Dental

• Vision

• Life Insurance

• Paid Time Off

• Short Term Disability

• Long Term Disability

• Retirement Plan

• Tuition Reimbursement

• Student Loan Reimbursement

• Employee Assistance Program

Job Description:

Job Title: Release of Information Coordinator Location: Springfield, MODepartment: Compliance & IntegrityEmployment Type: Full-timeShift: Monday - Friday 8:00 A.M. - 5:00 P.M.

Job Summary:

Incumbent collaborates with the Director of Health Information Management to manage medical record release and document imaging procedures.

The ROI Coordinator position offers…

• All-Inclusive Employee Benefits Package- A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more

• Telemedicine– 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

• Paid Time Off - 29 days per year including vacation & holiday pay

• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

• Coordinate medical record release workflows, including document imaging processes.

• Maintain internal tracking systems for medical record requests, ensuring efficient fulfillment.

• Supervise and train Medical Records Clerk and Imaging Associate teams.

• Liaison with external release of information vendors.

• Manage various record request types (e.g. Mortality Review Committee, Billing, Legal).

• Provide excellent customer service, addressing requestor concerns professionally.

• Locate and retrieve medical records from legacy systems as needed.

• Collaborate with the Director of Health Information Management on record retention and destruction.

• Identify and report potential privacy concerns to the Privacy Office

• Identifies and coordinates corrections for any misfiled medical record documentation.

• Track and prepare reports on medical record activities and trends for analysis.

• Other duties as assigned.

Experience and/or Education Qualifications:

• One of the following credentials strongly preferred: RHIA, RHIT, CHPC, CRIS.

• Associate’s degree in Health Information Management required.

OR

• Five years of industry experience, including one to three years of medical records experience.

Supervisory Requirements:

• Communicate the strategic direction of the organization and encourage participation by all employees.

• Provide leadership and guidance to all aspects of the department.

• Take an active role in monitoring the identification, development, and execution of strategic objectives.

• Involve, as appropriate, all employees in order to achieve goals.

• Effectively communicate to employees any changes and newsworthy events within the department or company.

• Handle difficult employee situations directly, using appropriate discretion and Human Resource advice to show respect for the individual.

• Champion change and effectively manage the implementation of new ideas.

• Reinforces team approach throughout functions; support and solicit input from team members at all levels with the company.

• Maintains confidentiality of business information, including Protected Health Information (PHI), as required by HIPAA and company policy.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Brightl is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), and Southeast Missouri Behavioral Health (SEMO). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

• 200 locations

• 4 states

• 19 subsidiaries and/or affiliates

• 5k+ employees