Come be a part of something greater! Great Southern Bank is committed to fostering an environment where everyone can contribute and succeed at every level. By embracing diversity, we celebrate and value differences in age, outlook, cultural background, lifestyle and physical ability. We offer career opportunities and advancement across a wide range of disciplines. Ranked top ten in Forbes Best Bank four years in a row. Come join our team of customer service experts today!

+-----------------------------------------------------------------------+ | +------------------------------------------------------------------+ | | | General Description | | | +------------------------------------------------------------------+ | | | The Interactive Video Teller is responsible for providing a | | | | variety of customer service functions and financial transactions | | | | via Interactive Teller Machines (ITMs). Responsible for | | | | balancing each days transactions, verifying transaction totals, | | | | maintaining a strong working knowledge of all bank products, and | | | | performing a variety of additional customer service functions | | | | while maintaining confidentiality of customer information. | | | +------------------------------------------------------------------+ | | | | | | +------------------------------------------------------------------+ | | | Essential Duties and Responsibilities | | | +------------------------------------------------------------------+ | | | 1. Processes all Interactive Teller Machine transactions via | | | | video interaction efficiently and accurately while providing | | | | exemplary customer service and representing the bank in a | | | | courteous and professional manner. Transactions are | | | | processed utilizing telephone headset, camera, and remote | | | | ITM equipment. This duty is performed about 40% of the time. | | | | 2. Responsible for answering customer and account questions and | | | | providing support for customers utilizing the ITM. This duty | | | | is performed about 30% of the time. | | | | 3. Completes all reports, department functions, special | | | | projects, and additional duties as assigned. This duty is | | | | performed about 20% of the time. | | | | 4. Ensures effective implementation of bank security policies | | | | and procedures, and completes annual training include BSA, | | | | fraud and security training. This duty is performed about | | | | 10% of the time. | | | | 5. Maintains regular and reliable attendance, punctuality and | | | | personal appearance. Reads, writes, and communicates in a | | | | clear and efficient manner via various types of | | | | correspondence, such as, in person, phone, email, letters, | | | | etc. Adheres to all company policies and procedures, as well | | | | as all applicable banking rules, regulations, and laws | | | | (including BSA/AML). | | | | 6. Performs any other related duties as required or assigned. | | | +------------------------------------------------------------------+ | | | | | | +------------------------------------------------------------------+ | | | Education and Experience Requirements | | | +------------------------------------------------------------------+ | | | - High school diploma or GED | | | | - Regular use of desktop/laptop computer, basic operating | | | systems, and specialized software systems. | | | | - Basic experience with alphanumeric data entry, PowerPoint, | | | | Excel, and Word Processing | | | | - Ability to add, subtract, multiply and divide using all | | | | forms of measurement | | | +------------------------------------------------------------------+ | | | | | | +------------------------------------------------------------------+ | | | | | | +------------------------------------------------------------------+ | | | Physical Requirements | | | +------------------------------------------------------------------+ | | | The following physical activities described here are | | | | representative of those that must be met by an employee to | | | | successfully perform the essential functions of this job. | | | | Reasonable accommodations may be made to enable individuals with | | | | disabilities to perform the essential functions and | | | | expectations. | | | | | | | | - Semi-repetitive and low physical activities. | | | | - Semi-repetitive type work which requires periods of | | | | concentration for varied time cycles as prescribed by the | | | | tasks. | | | | - While performing the functions of this job, the employee is | | | | frequently required to talk or hear; regularly required to | | | | sit, use hands to handle or feel, reach with hands and arms; | | | | and occasionally required to stand, walk, climb or balance, | | | | stoop, kneel, crouch, or crawl. | | | | - Occasionally required to lift and/or move up to 10 pounds. | | | +------------------------------------------------------------------+ | +-----------------------------------------------------------------------+ | At Great Southern Bank, we are willing to accommodate for those with | | reasonable requests. If you need assistance at any point during the | | application process (completing applications, interview prep, etc), | | please contact Human Resources at 417-895-4509. | | | | Great Southern Bank is proud to be an Equal Opportunity Employer, | | treating all candidates and employees equitably without regard to | | race, color, gender, religion, national origin, ancestry, age, | | disability, protected veteran status, gender identity, sexual | | orientation or any other basis prohibited by law. | | | | Monday - Friday 7:00 AM - 7:00 PM; Rotating Saturday and Sundays | | | | Total Hours: 15-20 | | | | Job Grade: 4 | | | | 5084 | +-----------------------------------------------------------------------+