Job Description:

Job Title: Efficiency and Excellence AdministratorLocation: Springfield, MoDepartment: Supported Living and Employment ServicesEmployment Type: Full-timeShift: Monday - Friday 8:00 A.M. - 5:00 P.M.

Job Summary:

The incumbent plays a vital role in supporting the President and Regional Leadership Team, ensuring efficient organizational operations. They excel in organizational skills, project management, project planning, team management, implementation, and project design. Additionally, they are skilled in researching laws and regulations, coordinating training sessions, and leading process improvement initiatives.

The Efficiency and Excellence Administrator position offers…

• All-Inclusive Employee Benefits Package** - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more

• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits

• Employee Assistance Program** – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

• Paid Time Off - 29 days per year including vacation & holiday pay

• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

• Assist in planning, organizing, and executing team initiatives.

• Coordinate project timelines ensuring timely completion and deliverables.

• Collaborate with team members for project success and on-time, on-budget completion.

• Utilize Project Management Software for efficient operations.

• Generate and analyze reports as needed.

• Support implementation of new programs and software.

• Identify and implement process improvement opportunities.

• Collaborate with leadership for workflow enhancements.

• Contribute to continuous improvement initiatives and best practices

• Stay updated on state laws and regulations.

• Conduct legal research for accurate and timely updating of policies and procedures.

• Contribute to policy development aligned with legal and state requirements.

• Developing instructional content and leading training sessions.

• Ensure timely distribution of training materials.

Knowledge, Skills, and Abilities:

• Excellent organization skills and attention to detail.

• Excellent time management skills, ability to meet deadlines and maintain adaptability in a high-paced environment.

• Excellent verbal and written communication skills.

• Power user of computer applications including but not limited to: Project Management Software, Outlook, Excel, Word, and PowerPoint.

• Ability and willingness to work with a dynamic leadership team to accomplish strategic goals.

• Personal qualities of integrity, credibility and a commitment to the mission of the organization.

• Flexible and able to multitask.

• Willingness and ability to travel.

• Demonstrated resourcefulness in setting priorities and guiding people and systems.

• Ability to operate calmly in a crisis, relate positively to funding sources, other providers, employees, those we serve, families and the community.

• Ability and willingness to "follow through" on routine and emergency situations.

Experience and Education Qualifications:

• High school diploma, GED or equivalent required.

• Bachelor’s degree in Business Administration, Human Resources or related field; preferred.

• Minimum of 5 years related experience preferred.

• Strong project management skills and attention to detail.

• Excellent communication and interpersonal skills.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Firefly is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

• 200 locations

• 4 states

• 19 subsidiaries and/or affiliates

• 5k+ employees