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Intermountain Health Application System Technical Analyst-Staff/Associate in Springfield, Illinois

Job Description:

Application System Technical Analyst is responsible for providing analysis, design, configuration, testing, implementation and support (technical and functional) of administrative, financial, or clinical information systems. Familiarity and minimal experience with healthcare related information systems. Works on small, defined elements of large projects. Incumbent's ability encompasses a subset of the total knowledge required within the application system technical analyst specialty area, and incumbent is in process of developing remaining skills. Requires additional support and/or training to become fully proficient. This position is overseen by higher level technical contributors such as the senior and consultant professionals.

We will hire at Staff or Associate level depending on qualifications.

Unfortunately, we are not currently considering candidates that require visa sponsorship for this position. We apologize for the inconvenience.

Job Essentials

  1. Under supervision, documents and recommends workflow changes and technical/functional designs needed to support the business requirements for common problems.

  2. Under supervision, solves common issues, incidents, and problems according to agreed upon service levels and according to IS Standards. Collaboratively works with peers, internal and external stakeholders, and vendors.

  3. Under supervision, configures, installs, implements, monitors and maintains systems with minimal complexity (applications, workflows, processes, etc.). Follows documentation standards.

  4. Acquires and maintains a moderate/high-level understanding of the technical and functional architecture of assigned systems and integration.

  5. Understands the security and compliance requirements and complies with all policies and procedures of assigned systems.

  6. Participates in the creation and management of project plans. Consistently meets agreed upon deadlines or escalates issues, concerns and barriers to key project leaders. Assists in the prioritization of tasks / assignments.

  7. Under supervision, tests applications, systems and configurations for projects with minimal complexity and according to IS standards.

  8. Participates and collaborates with key stakeholders in the training of peers, end-users, and other IS team members.

  9. Under supervision, participates in the development of training and knowledge based materials for use by peers, end-users and other IS team members.

  10. Under supervision develops and implements communication plans to all stakeholder groups.

  11. Consistently delivers an extraordinary customer experience when interacting with peers, end-users and others.

  12. Maintains a moderate level of understanding of industry application /implementation methodologies, tools and techniques.

Minimum Qualifications (Associate – starting at $26.28/hr)

Bachelor's degree in an information technology, clinical, or healthcare (clinical or business) related field, or four years of equivalent information systems, clinical, or clinical information system experience. Degree must be obtained through an accredited institution. Education is verified.

Minimum Qualifications (Staff – starting at $31.78/hr)

Bachelor's degree in an information technology, clinical, or healthcare (clinical or business) related field. Degree must be obtained through an accredited institution. Education is verified.

  • or -

Four years of equivalent information systems, clinical, or clinical information system experience

  • and -

One year of experience providing analysis, design, configuration, implementation (technical and functional) and support of business/financial or clinical information systems.

  • or -

Three years of experience as an expert user of the targeted system(s) (e.g. PACs, Financial System, etc).

Preferred Qualifications

Three years previous experience providing analysis, design, configuration, implementation (technical and functional) and support of business/financial or clinical information systems.

  • and -

Experience consistently delivering an extraordinary customer experience when interacting with peers, end-users, and others.

  • and -

Demonstrated strong written and oral communication skills in English in a technical or healthcare environment.

  • and -

Demonstrated interpersonal skills.

  • and -

Ability to present ideas in user-friendly language.

  • and -

Self motivated and directed.

  • and -

Keen attention to detail.

  • and -

Ability to effectively prioritize and execute tasks in a high-pressure environment.

  • and -

Demonstrated strong customer service orientation.

  • and -

Experience in a healthcare environment.

Physical Requirements:

Interact with others requiring the employee to communicate information.

  • and -

Operate computers and other IT equipment requiring the ability to move fingers and hands.

  • and -

See and read computer monitors and documents.

  • and -

Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Anticipated job posting close date:

07/04/2024

Location:

Lake Park Building, Lutheran Medical Center

Work City:

West Valley City

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$26.28 - $40.81

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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