This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12600275 Job Description

Essential Duties & Responsibilities

Expert on selected Business Applications to help users and IT staff to evaluate new requirements and test those applications functions

Troubleshoot a wide variety of applications to help system owners and users when issues arise

Able to analyze complex applications and user problems; evaluate and suggest alternative solutions

Work with system owners to ensure systems are effectively implemented is running correctly for day-to-day operation

Document and update case inquires submitted by customers

Software Licensing

Manage QC Network Applications. Installation of Software applications

Provide application programming, testing, and documentation support of assigned software

Participate in 24/7 department on-call program

Work on special assignments as they arise

Knowledge, Skills & Qualifications

In-depth knowledge of system implementation concepts, regiments gathering, testing, SDLC

Strong knowledge of SharePoint configuration, methodologies, governance, SharePoint Designer

Able to design applications from gathering of requirements through detailed specifications

Basic understating of relational database Microsoft SQL Server, Oracle and able to query these databases using SQL

Knowledge in database tools SQL Server Management Studio, Toad, etc.

Knowledge of Disaster Recovery system concepts to help with implementation of business applications

Knowledge of process compliance and how they relate to business systems

Knowledge of principle and techniques of application business process

Knowledge of application fundamentals and operations

Knowledge of SDLC application design, coding, testing and implementation

Strong customer service skills for internal and external customers

Excellent verbal and written communication skills

Strong analytical and problem solving skills

Excellent collaboration skills and able to work in a team environment Able to work quickly and effectively under pressure and to efficiently handle multiple priorities simultaneously

Education and Experience

Bachelor\'s degree in Computer Science or related IT field

7/14/2020

Minimum 5 years in IT/Software Development and Integration with experience in Programming, SharePoint, EDM: Enterprise Document Management Systems, EQMS: Enterprise Quality Management Software

Minimum Qualifications

Must be 18 years of age

Travel Requirements

Typically requires travel less than 5% of the time

Physical Requirements and Work Environment

This is largely a sedentary role.

This job operates in a professional office environment and routinely uses standard office equipment.