Why join us?

Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE

Leads and manages an assigned department to achieve operational objectives (in areas such as safety, product quality,reliability, cost, continuous improvement, and employee morale) that align with and promote the achievement of Operations'and the corporation's business strategy. Achieves results through successful leadership and team development, as well aseffective planning, organization, implementation, and execution.

ESSENTIAL FUNCTIONS

100% Value: Responsible for continuously improving the processes of operations by eliminating the seven forms of waste andcreating processes that add 100% value to the customer.

Continuous Improvement: Responsible for facilitating change by using kaizen as a tool to improve the organization's capability byutilizing people's skills to solve problems proactively and constantly move towards the ideal situation or 'true north.'

Responsible forengaging in kaizen activities every day to proactively go after problems with a shop floor focus.

Professional Challenge/Participation: Responsible for motivating and involving employees in improving processes throughcreativity, problem-solving, and learning. This is accomplished through setting expectations, teaching, encouraging, coaching andholding direct labor employees accountable to utilize standardized work to improve operations, as well as participating in theimplementation of improvements through day-by-day kaizen. Solicit employees' ideas for improvement and create a workenvironment where employees are encouraged to take risks and share their ideas for improvement.

Pull System: Responsible for creating an operation that produces products only to customer demand (takt time) using one-piece flow.

Quality: Ensure the team's performance and accountability to zero defects. Responsibilities include identifying and solvingdepartment problems that cause poor quality. Must partner with customer service and corporate quality teams to ensure theidentification of quality issues and their root causes, as well as designing and implementing solutions. Must also manage and

monitor compliance with the HMI quality plan and ISO 9000 certification.

Recognition/Feedback: Responsible for showing appreciation of those individuals and teams that demonstrate outstandingperformance, which is directly aligned with the company's Blueprint for Corporate Community. Also responsible for providing timelyfeedback including formal performance reviews, performance coaching, and discipline.

Reliability: Ensure 100% on-time delivery of quality products to the customer.

Safety: Ensure a safe working environment for all employees and visitors. Responsible for the team's safety program,implementation and commitment to 5-S principles, ensuring all safety training and development is completed for all employees,administration of safety policies and procedures, and compliance with all state and federal legislation. Manage and monitor theachievement of corporate and plant environmental goals.

Shop Floor Focus: Responsible for spending the majority of time directly on the shop floor where the key value-added activitiestake place, so one can understand the current status of the operation and gain direct input