Instruction and Classroom Support Technician 1 - Non-permanent, PT/Hourly Community Colleges of Spokane Location: Spokane Community College. In person. Supervisor: Associate Dean of Student Success and Workforce Transitions Position type: Non-permanent, hourly. Salary Range: $19.50 - $25.96 Open continuous. Starting salary for this position is: $19.50 (Hourly) Employees hired at the entry step of this range receive salary step advancement after six months and every 12 months thereafter. An employee hired at anything higher than the entry step of the range will have salary step advancement after 12 months and every 12 months thereafter until they reach the top of the salary range. Each salary step advancement will be approximately a 5% increase. About Us Spokane Community College, part of Spokane Colleges, serves 15,000 students with career technical, liberal arts, and adult education programs in Spokane and surrounding rural communities. Applications will be forwarded to the hiring official as they are received and accepted until the need is filled. About the Instruction and Classroom Support Technician 1 - Non-permanent, PT/Hourly JOB SUMMARY This position supports Adult Basic Education (ABE) division faculty and counselors by providing student support for cohort meetings and orientation sessions. This position works directly with students to support instruction. Must be able to communicate with students in person and using a variety of technologies (Zoom, Teams, Canvas, etc.). DUTIES AND RESPONSIBILITIES Assist the High School plus (HS+) cohort. Cohort meetings are non-credit lessons prepared by ABE faculty. The lesson topics match the student's experience from the start to the end of the quarter. Topics may include syllabus review, study plans, exam prep, mental health and time management. • Reserve and set up the meeting spaces. Schedule HS+ cohort meetings each quarter. * • Create and host video conference (Zoom, Teams, etc.) session for each meeting. Make sure students at home or at rural campuses can attend the meetings. * • Help faculty during cohort lessons. This may include tutoring or supplemental instruction to help students complete assignments. * • Lead cohort meetings according to the faculty/counselor's lesson plan. * • Monitor Canvas messages. Act as a teaching assistant in the cohort's Canvas section. Respond to students. Flag faculty to respond to students when needed. * Coordinate and assist with program orientation. Orientation sessions guide students through quarterly registration processes. • Work one-on-one with students to ensure the student enrolls in the right classes as planned by the ABE counselor. Check student schedules throughout the quarter. * • Take the lead in coordinating with other departments involved in orientation. Work with counselors, faculty and registration (pathway) specialists. * • Prepare student orientation packets. Make copies and organize materials. Send electronic copies to those who need them. * • Assist ABE counselors and pathway specialists with student communications and general follow-up with ABE students as assigned. * • Send mid-quarter appointment reminders. Follow up with students who do not make appointments. Call students who have not participated or responded to emails from counselors. * • Model professional decorum and mutual respect in all personal interactions. * • Comply with district policies, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements. * • Support and advance Spokane Colleges' strategic plan, and perform other duties as assigned. * * Indicates this is an essential duty. COMPETENCIES • Manages Complexity • Decision Quality • Action Oriented • Plans & Aligns • Ensures Accountabi